What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
- Role: Finance
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2020
Brilliant with scheduling video calls.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jane A.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2020
Best in video conferencing matters
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It can be accessed even from a mobile device and this ensures that you wont miss any virtual event just because you are not near a computer.
What is your favorite aspect of this product?
Its simple to use and does not have much issues and problems in setting up and using it in any organization. Accommodates even up to 250 participants and this brings convenience in its usage at all times. Supports clear and audible video calls that ensure everyone is able to follow up and hear the proceedings well.
What do you dislike most about this product?
The basic version has a limitation on number of participants necessitating for a upgrade in case of a huge corporation is using it.
What recommendations would you give to someone considering this product?
It has a simple user-interface and it will improve the way you communicate and ensure that its smooth and you are able to hold online and any virtual event easily.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Carmen R.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2020
Immediate connection around you with Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The main feature that Zoho Social was selected for social media management is for the features they offered at a lower cost.
What is your favorite aspect of this product?
This tool allows you to keep any social media in the same place without having to manage them individually. Zoho Social offers great features in a single platform so you can do everything you need with social channel management at a lower cost than the competition. The best thing about this platform is that I can make the same post on all social channels without having to do it one by one manually. There are endless features that allow a deep analysis of how the information shared on the company's social networks is developing.
What do you dislike most about this product?
Many of the currently existing social networks still need to be integrated, I do not deny that those that are most important in the market today are included, however it would also be a good option to continue expanding. Sometimes it is confusing to be able to navigate between the different channels, it is a bit frustrating but as time goes by you will get used to it, although that aspect should improve.
What recommendations would you give to someone considering this product?
This platform can easily help with campaigns on social networks and thus be able to attract potential clients. In addition, it is very simple to be able to have control of all the social networks of the company including the traffic of people of each social channel, thus being able to search for patterns of what people might like the most.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.