What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Kelly M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2020
Zoom is Excellent solution for web conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There is no other web conferencing tool that offers free video conferencing capability unlike Zoom.
What is your favorite aspect of this product?
It allows me to make free video calls for 40 minutes continuously before disconnecting. File transfer in the cloud is another thing that I give thumbs up.
What do you dislike most about this product?
To b we honest, the issues that I used to complain about were all rectified after contacting the vendor support team.
What recommendations would you give to someone considering this product?
To make short video calls so as they can maintain convenience while communicating.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2020
Great product! Limitless ways to use it!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
John F.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2020
Stable and perfect in executing online events
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There is even a mobile version of the platform that simplifies its usage and ensures that everyone is able to use it efficiently anywhere at any time.
What is your favorite aspect of this product?
Its an excellent platform and it helps us hold and execute virtual events easily thus helping us engage and work with ease all times. It supports quality and audible video calls and this ensures that all participants are able to follow up and consult reliably.
What do you dislike most about this product?
The platform sometimes its affected by poor internet connections in its working thereby affecting how we hold virtual events
What recommendations would you give to someone considering this product?
Its a great platform and will help you bring down the costs of operations where instead of holding all events physically, you are able to execute some of them online and simplify the way you work.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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