What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Akiyama T.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2020
Powered and the favorite in video conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is different from other software due to its limits and capacity for meetings, as it surpasses any other video conferencing application.
What is your favorite aspect of this product?
I like Zoom for its great capacity and availability of maximum members to our meetings from different places, some of the most privileged characteristics are: to share screens between participants, it has the chat function to chat online, it allows camera and audio control, has and allows the use of virtual backgrounds, facilitates the portrait and gallery view, provides URL codes for invitations to a meeting.
What do you dislike most about this product?
It bothers me that the free version has a limit on the number of minutes you can call, but overall I am extremely grateful for this software.
What recommendations would you give to someone considering this product?
I recommend it is an easy to use application with basic and necessary practical virtues when it comes to video conferencing and meetings on the web.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2020
A basic necessity to do business in our day.
Likeliness to Recommend
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
Akari K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2020
Better relationships with work teams and clients.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differs from other software’s as it accommodates a maximum of 1000 video participants and 49 videos on screens, while others do not allow those capabilities.
What is your favorite aspect of this product?
I like this software as it offers online video calls via web and mobile devices and PC. With regard to videoconferencing, it allows the participation of up to 500 people and up to 1000 viewers. It is excellent for organizing unlimited meetings with different workgroups. It is easy and practical to share screen and view the requested orientations in videoconferences with work teams I can record lectures made, as well as immediately transcribe very useful and necessary to reproduce them the number of times I want, it favors taking notes, remembering details, purposes and agreements. Allows you to share video conference files from the phone while in a meeting. Make it easy to use the whiteboard feature on your phone to write comments with teammates on a point of interest. Offers simultaneous video chat system to discuss issues, discuss concerns privately with team members.
What do you dislike most about this product?
The function of the chat system is sometimes a bit unstable during meetings.
What recommendations would you give to someone considering this product?
I recommend Zoom is useful and profitable to work with large work teams, even more so when it is necessary to work remotely, it is compatible with all devices to connect from anywhere.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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