Zoom Workplace Logo Award Winner Product Badge
Zoom Workplace Logo Award Winner Product Badge
Zoom Video Communications Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Keyboard Mouse Control

83

Instant Messaging

82

Virtual Whiteboard

81

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

83

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

Jitendra K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use fantastic product

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

Zoom is a very good video conferencing software that has a lot of built in features. i use to communicate with clients

What is your favorite aspect of this product?

screen sharing is one of the most efficient feature that let us communicate while sharing screens.

What do you dislike most about this product?

sometimes the connection break up trouble in connecting with team members and it take good amount of time.

What recommendations would you give to someone considering this product?

i will recommend this application to the grow business this soft5ware gives you freedom of work and it is available in various plans based on your team size

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Very user and budget friendly

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Kartik C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Zoom-User friendly virtual meeting platform

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

Zoom has a variety of options, The presence of breakout rooms to break into smaller groups helps in group discussions, increases interaction.

What is your favorite aspect of this product?

I love how easy and user friendly it is to use zoom. I am able to schedule a zoom in just a minute.

What do you dislike most about this product?

I dislike is that sometimes I get booted from meetings when updates happen or when there is a glitch.

What recommendations would you give to someone considering this product?

Zoom is a amazing platform which gives, best quality, and most user-friendly platform for video conferencing,

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Caring

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