What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Human Resources
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Mar 2022
Features disappoint
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Varshaa R.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Super easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Works swiftly and without any technical hassles
What is your favorite aspect of this product?
The ability to record all the video and audio interactions.
What do you dislike most about this product?
I don't think there is anything that I dislike!
What recommendations would you give to someone considering this product?
Go ahead and get it!
Pros
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Ruby C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Zoom can help you organize efficient meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The simplicity of holding and attending meetings using a single URL. The flexibility to easily share screen and exchange control of displays improves teamwork. The attendee limitation in a Zoom conference is far superior than that of other communication solutions. Although with the conference password, you can prevent undesired people from attending the meeting.
What is your favorite aspect of this product?
It’s simple to use. Hosting a meeting, attending a conference, and utilizing the software are all self-explanatory and need no training. Zoom is a web calling and videoconferencing technology that we utilize for our regular tabletop meetings and informal cooperation. It allows us to interact and work irrespective of where we have been actually located.
What do you dislike most about this product?
In respect of coverage and call efficiency, the interaction on an internet browser should also be as excellent as it does on the phone app. We must look for other Zoom configuration features that are much more straightforward with Teams.
What recommendations would you give to someone considering this product?
Zoom seems to be an excellent solution for facilitating online team communication, desktop sharing, and online meeting. They provide a substantial free price option, which is ideal for small organizations and informal use.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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