What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Alvin T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Zoom- an awesome free HD meeting app
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It allows you to arrange uncountable meetings that last for 40 minutes without any cost. While using Zoom meeting you can save your money and energy as well which you would expend while going to your meeting place.
What is your favorite aspect of this product?
Zoom is indeed a very easy and simple meeting app which provides best video meeting quality. It doesn’t matter how far you are from your meeting place. You can easily join your meeting from anywhere in this world. You can also interact will any or every participants in the meeting
What do you dislike most about this product?
One of the problems while attending a zoom meeting may be inappropriate and pointless comments send by some audience. This seems to be irritating as it distracts all the participants attending the meeting. In addition to this, there might be some zoom invaders who enter to destroy your meeting due to exposed passwords.
What recommendations would you give to someone considering this product?
Zoom enables extraordinary and affordable experiences for chats, meeting and especially calls for enterprise customers. You must give a try to at least its free version.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Christopher A.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2022
A Professional Tool video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The feature that the user can limit the amount of participants in the meeting is quiet helpful because it will restrict the unwanted people from joining the meeting and creating a hustle in between them. It provides users’ with the ability to split into breakout rooms. This feature is unique and useful because it allows users’ to split into small groups and communicate with each other. It provides good quality audio and video to the users’. It allows other applications to access and connect with Zoom.
What is your favorite aspect of this product?
The interface is simple and easy to understand. User can schedule a meeting at a specific time. This feature is helpful for the users’ as they do not have to start it themselves. It facilitates the user with features like chat during call and enables screen sharing.
What do you dislike most about this product?
Timing of the meeting is limited and to buy more time users’ have to pay a large amount. It is costly to buy more time on Zoom. The prices are very high. The working is slow when the network is low. The restrictions regarding regions is a disadvantage for this application.
What recommendations would you give to someone considering this product?
It provides ease to the users’ for hosting and joining the meeting with only a single URL. This is a great feature because every time a user has to go through certain barriers for joining meetings in other apps but in this application it is easy for doing such tasks.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Alejandro Jose O.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2022
zoom is the beacon for video call platforms
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom creates the industry standards and those functionalities that zoom defines, the other platforms follow. It is my favorite tool to run classes or workshops.
What is your favorite aspect of this product?
the learning curve is really short with guests. Allows pre-registration for sessions and monitoring of participants.
What do you dislike most about this product?
the main difficulties arise in the integration with digital dashboards. Sharing files is also complex. The functionalities of participation with the public so that they give their opinion must also be improved.
What recommendations would you give to someone considering this product?
It is a definitive yes, it responds to the vast majority of needs that arise to meet the requirements of face-to-face sessions. After having tried several, zoom is the best.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.