What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Francisco G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
Professional Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a very accessible platform that creates a comfortable space between all members in a meeting. It’s also affordable in comparison to other competitors, and provides many different tools that make the experience with this software better and more intuitive. Zoom is a high-quality service like no other and we use it often for our meetings and webinars, and we’ve had a nice experience using it and we are able to complete our meetings successfully most times.
What is your favorite aspect of this product?
Zoom is our go-to software for professional meetings. It has an incredibly consistent and user-friendly interface that offers great tools for reuniting with coworkers. For example, I can easily invite people through links or send them an invitation through emails. If I schedule a meeting, it will add to everyone’s calendar so no one misses the appointment. Zoom is also able to provide a lot of interactive features such as the hand raise gesture, the whiteboard, meeting recording, and sharing screen, which has multiple options and I can choose whichever is more comfortable. It’s overall a complete software that completes its task nicely.
What do you dislike most about this product?
Zoom requires a higher bandwidth for it to work properly, which some of us don’t have when having a meeting remotely. This causes connectivity issues and audio issues for team members who have lower internet speed and it creates limitations in our meetings. Luckily, these can be recorded and watched later if anyone didn’t get to listen to important information because of connectivity issues.
What recommendations would you give to someone considering this product?
If you’re looking for a service that allows you to have professional meetings remotely, Zoom is the perfect candidate. It has business-like features that will create a professional aura during every meeting and it has great quality video for everyone to be able to attend webinars without inconveniences.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Christine M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Remarkably easy-to-use video conferencing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
When joining a Zoom meeting, I have the option to turn on my video on or off,and I will also be able to see other participants, if they have their camera enabled. As a host I have additional controls to disable the video or mute the audio of individuals taking part in the meeting
What is your favorite aspect of this product?
The Share Screen functions allows me to share what is my screen with others in the meeting. Group chat allows us to interact using text during the meeting
What do you dislike most about this product?
If a meeting link is shared on a public forum where it can be easily accessed by anyone it can result to strangers accessing the meeting by clicking the shared link
What recommendations would you give to someone considering this product?
Great video conferencing software that can be used through a computer desktop or mobile app to bring together a large number of participants in one meeting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anil K.
- Role: Vendor Management
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
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