What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mohamed E.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
The best Video Conference app
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides clear and audible connection and video Conferencing calls , it allows organizing and scheduling calls and share it via mail and team calender ,The ability to record the meeting gives advantage and benefits rather than other products
What is your favorite aspect of this product?
The best aspect I loved in Zoom is private chatting feature during the meetings plus the group chats which allowing me to share thoughts and ideas privately during the meeting or during the video conference
What do you dislike most about this product?
I didn't found any cons for Zoom ,All features are working perfectly and great
What recommendations would you give to someone considering this product?
The most powerful video Conference app which provides stable and clear video Conference calls with the ability to record these calls
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
mohd f.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
zoom is best
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom is very easy to use. organizing meetings on zoom is very simple & clear. meetings recording is best in zoom zoom integration with G Suite
What is your favorite aspect of this product?
Zoom provide us the feature of meetings recording. It helps in restricting access of participants in meetings. In Zoom I love the breakout room feature. Zoom screen sharing is very easy and taking control of someone's screen is too easy during meetings. It is very helpful in current scenario of covid pandemic where all of us working remotely without going offices at the home. I can attend my all the meetings at the comfort of home with the help of zoom.
What do you dislike most about this product?
in the free version, we can place an endless number of calls but the maximum allowed meeting time is limited to 40 minutes. If I sent a private message to a colleague during a meeting, it pops up on the general chat, and I have to reply in the same place. It would be nicer if a different chat appeared when I send a direct message. Don't want to mix up conversations.
What recommendations would you give to someone considering this product?
Anyone can use Zoom without any second thought for their video conferencing needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Daniel P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is doing what the similar products can't offer, especially with the option of whiteboard and screen sharing
What is your favorite aspect of this product?
whiteboard and screen sharing
What do you dislike most about this product?
No web version
What recommendations would you give to someone considering this product?
Make the price cheaper
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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