What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tom H.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
A Fantastic Communication platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This is one of the communications platforms that we are using to hold meetings with our clients wide across the globe. It is reliable, easy to use and secure.
What is your favorite aspect of this product?
Allows the recording of webinars. Allows for instant chatting and messaging. Provides an opportunity to include large groups into a meeting Has a fantastic screen share feature.
What do you dislike most about this product?
I wish that sharing of files during meetings could be smooth.
What recommendations would you give to someone considering this product?
Tjis is an ideal tool that provides a platform for communication for both clients and employees working remotely. It is intuitive and reliable.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Paola S.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Easy to use, at a fair price.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use, end user recognition.
What is your favorite aspect of this product?
Easy to use features.
What do you dislike most about this product?
Quality of feed on larger meetings.
What recommendations would you give to someone considering this product?
Meets all requirements for an easy to use platform for video, and file sharing purposesz
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mathew W.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
great product would reccomend
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
easy to use and no download needed
What is your favorite aspect of this product?
that you do not need to download
What do you dislike most about this product?
nothing really
What recommendations would you give to someone considering this product?
try it and you will buy it
Pros
- Over Delivered
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Transparent
- Charges for Enhancements
- Less Productive
Please tell us why you think this review should be flagged.
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