What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Monicah G.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2022
Fantastic and amazing tool for online meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What differentiates Zoom from its competitors is affordability, simplicity, performance and flexibility. It is a brilliant and super amazing platform for business and personal communications. It supports powerful and outstanding features which enables us to have a very effective and efficient communication with clients and other employees. It is simple and very fast to install and set up. The quality of the video is very nice always.
What is your favorite aspect of this product?
I have encountered many similar applications in the past but Zoom is the real deal and recommendable application for video and audio conferencing, virtual meetings and screen sharing. During the Covid-19, Zoom helped us a lot to have a very effective communication since most of our employees were working remotely. It is simple and very fast to install and set up.
What do you dislike most about this product?
Until today, i have never experienced any problems with Zoom. Nothing to dislike about it.
What recommendations would you give to someone considering this product?
Yes i highly recommend Zoom for conferencing, messaging and screen sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rajveer B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Zoom is nothing less than a ten
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has an intuitive User interface. Zoom has amazing features that allow us to host meetings successfully. We can also share Ideas during meetings through screen sharing.
What is your favorite aspect of this product?
Zoom brings people from all over the world together. We are able to connect with clients from overseas easily. The platform is extremely easy to use, so anyone can totally use it.
What do you dislike most about this product?
Nothing. Zoom is the Ideal tool for meetings and video conferencing.
What recommendations would you give to someone considering this product?
Zoom is amazing for business meetings and weekly meetings within a company with members working remotely.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Hudson A.
- Role: Operations
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Nov 2022
Zoom couldn't get any better.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom is a whole package with high quality audio and video. We are also able to share screens without any hiccups. Anybody can use Zoom it is easy to use and you don't need any IT expertise.
What is your favorite aspect of this product?
We deployed zoom several years back but we started using it majorly during the pandemic. Zoom is a reliable way to hold meetings without being physically present. It ha given us the opportunity to expand our business to wider levels as we can easily meet with people from all over the States. It has also given as a easier way to present to clients.
What do you dislike most about this product?
Not a single thing.
What recommendations would you give to someone considering this product?
zoom is a product that every company needs. It makes holding meetings within the team as well as with client much easier and comfortable.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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