What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Eli B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Zoom, Communicate with ease.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
When hosting a meeting on zoom, I just send a link to join to all the members I need either by email or any other social platform like WhatsApp. So the participants just click the link and in put the meeting ID and join the session.
What is your favorite aspect of this product?
Zoom is efficient on all devices and the quality of its features doesn't depreciate because you are using the mobile app. We are able to hold well organized meetings and trainings using the platform.
What do you dislike most about this product?
A meeting n the free version can only last for a maximum of 40 minutes. This is great for short session .S o if you hold long meeting you definetely need to upgrade to premium. Also during a meeting when you get a phone call the sound automatically goes to zero even if you don pick the call.
What recommendations would you give to someone considering this product?
Zoom is one of our three video conferencing tools we use at our company and I can say it does a fantastic Job.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Coddington J.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Great Virtual Meeting Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has clear audio and high definition video quality. Allows for live recording of meetings.
What is your favorite aspect of this product?
Strong screen share feature. Ease of use. High quality video and audio features.
What do you dislike most about this product?
I have nothing that i dislike about the tool.
What recommendations would you give to someone considering this product?
This is one of the best tool for virtual meetings. It realiable and easy to use.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Shirley o.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and highly scalable
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom transformed online meetings by providing a solution that's easy to use and with high customization.
What is your favorite aspect of this product?
I love the clarity of the audios. The videos have little buffering and with a good network, it's non-existent. It's simple to sign in to meetings through logins or shared links.
What do you dislike most about this product?
The webinars are highly priced.
What recommendations would you give to someone considering this product?
Zoom is the most ideal video conferencing software for any industry.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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