What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Danae S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2022
Pricey but good
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better quality video
What is your favorite aspect of this product?
Reliability
What do you dislike most about this product?
The price
What recommendations would you give to someone considering this product?
It’s spendy but haven’t found anything better
Pros
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
- Helps Innovate
Cons
- Less Generous
- Vendor's Interest First
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Antonio José G.
- Role: Vendor Management
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Powerful video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This wonderful tool allows us to carry out videoconferences in a better way, giving the advantage of doing them by sharing the screen, with an excellent video image and with a clear and clear audio in real time, allowing the communication to be outside if it were being carried out face to face. to face
What is your favorite aspect of this product?
I like this tool because it allows each host to schedule and start meetings and thus allow each participant to join meetings that establish collaboration through voice functions, videos and excellent screen sharing, this method of communication allows a wonderful exchange in a real-time audio video and data as you normally do face-to-face conversation
What do you dislike most about this product?
I do not dislike this tool at all because it is very effective and efficient for any organization in a real moment to create any successful communication, I like everything
What recommendations would you give to someone considering this product?
I recommend this tool because it is more comfortable and easier for any meeting through videoconference, having excellent audio and video of excellent quality, also in real time where you can share the screen and welcoming all the members of said videoconference is a excellent method of communication
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Grace W.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Trusted collaboration tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I was looking for a program that would allow me to schedule meetings from anywhere at any time, but I wasted a lot of time doing so; all of the programs I tried had drawbacks, such as security, UI issues, and being difficult to use. However, Zoom is the ideal tool for our requirements. It contains everything we require for meetings.
What is your favorite aspect of this product?
I like that they work to ensure that the connection is clear and that everyone has a seamless meeting; I enjoy the fact that I can rate the conversation and provide feedback in real time. The ability to share presentations to improve communication skills makes Zoom a must-have tool for every organization that needs to communicate with employees or consumers.
What do you dislike most about this product?
Throughout our meeting, we mute and unmute participants so they can provide comments. It's a little more difficult to get everyone to unmute now that Zoom has removed the "Unmute all" button. There is still an unmute request, but it is concealed and needs the participant to select yes.
What recommendations would you give to someone considering this product?
I appreciate how simple Zoom is to use. I appreciate the ability to record sessions and share them with people who were unable to attend. I really like how you may include documents for those who will be attending the meeting. Zoom allows us to gather all of our employees in the comfort of their own homes, minimizing travel time and miles to our office.
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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