What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Nash T.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Dec 2022
Fantastic Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has breakouts rooms
What is your favorite aspect of this product?
Having an option to create breakout rooms
What do you dislike most about this product?
None so far
What recommendations would you give to someone considering this product?
Zoom is an interesting product which you can use for meetings and etc.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
A Reliable and secure communication platform
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Corrine G.
- Role: Consultant
- Industry: Apparel
- Involvement: End User of Application
Submitted Dec 2022
Mostly easy to use. Would love more customization
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I do like that it's easy to use for the most part, but I wish it didn't try to update while I was trying to get into a call
What is your favorite aspect of this product?
I love that I can use Zoom for other things as well, besides just work meetings and conferences.
What do you dislike most about this product?
I don't like that it will update automatically as I'm trying to get into a call and that I have to leave a call to change the background
What recommendations would you give to someone considering this product?
It's a great product and easy to use. I would highly recommend it.
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Reliable
Cons
- Commodity Features
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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