What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Nicholas J.
- Role: Operations
- Industry: Technology
- Involvement: Initial Implementation
Submitted Apr 2023
Easy software to use, no matter the skill
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
High-quality video and audio: Zoom uses advanced technology to provide high-quality video and audio, even in low-bandwidth environments. This ensures that users can have productive meetings without interruptions or distractions. Large capacity: Zoom allows up to 1,000 participants in a single meeting, making it an ideal choice for webinars, large virtual events, and online classes.
What is your favorite aspect of this product?
Security and privacy: Zoom has taken steps to improve its security and privacy features, including end-to-end encryption, two-factor authentication, and the ability to lock meetings and control who can join.
What do you dislike most about this product?
Technical issues: Like any technology, Zoom can experience technical issues, such as connection problems or audio and video lag. While these issues are usually temporary and can be resolved with troubleshooting, they can still be frustrating for users.
What recommendations would you give to someone considering this product?
Familiarize yourself with the platform: Take some time to explore Zoom's features and familiarize yourself with the interface. You can start by signing up for a free account and testing out some of the basic features, such as scheduling a meeting or joining a call. Check your hardware and software requirements: Before using Zoom, make sure that your computer or mobile device meets the system requirements. This will help ensure that you have a smooth and reliable experience.
Pros
- Caring
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Santosh K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Scalable for Small, Medium, and Large Business. ..
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is better for external meetings; Teams is better for internal meetings. It's beyond easy for external participants to join a Zoom meeting from anywhere on any device—all you need is a link. This makes it a great option if you host a lot of meetings, large or small, with people outside your organization. And One of the great features of Zoom meetings is the ability to host large meetings with many participants. Zoom can host up to 1000 participants in a single meeting, making it ideal for large events such as webinars and virtual meetings. There is also a feature that allows users to create breakout rooms.
What is your favorite aspect of this product?
One of the great features of Zoom meetings is the ability to host large meetings with many participants. Zoom can host up to 1000 participants in a single meeting, making it ideal for large events such as webinars.
What do you dislike most about this product?
Sometimes if the participant is not wearing headphones, it is difficult to get their feedback. Getting error messages in between meetings. They can be popped up anytime. It is very expensive too
What recommendations would you give to someone considering this product?
If someone else manages your calendar and bookings, here's how to give them Zoom privileges, so they can schedule meetings on your behalf.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Farjana Y.
- Role: Student Academic
- Industry: Engineering
- Involvement: Initial Implementation
Submitted Apr 2023
Excellent Application!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's Simplicity is the main difference from other similar products.
What is your favorite aspect of this product?
My favorite aspect about Zoom is its ability to host large meetings with many participants.
What do you dislike most about this product?
There is nothing that I dislike about it.
What recommendations would you give to someone considering this product?
Trust me and try it. You will love it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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