What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Joel G.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
Need to have, but not the best on the market
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's able to use in and out of citrix servers so widely used across sectors making it a necessary product to have
What is your favorite aspect of this product?
Breakout rooms work a lot more seamlessly than zoom
What do you dislike most about this product?
Inability to save chat and search through it like you can on teams
What recommendations would you give to someone considering this product?
To try other options like google meet and teams first
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Security Protects
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Andrea I.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jul 2023
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Nihal D.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
Video conferencing platform for virtual meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of Use: Zoom is known for its user-friendly interface, making it accessible to a wide range of users, including those who may not be tech-savvy.,
What is your favorite aspect of this product?
Quick Setup: Getting started with Zoom is relatively straightforward. Intuitive Interface: Zoom's interface is well-organized and visually appealing. Scheduling Meetings: Zoom provides various options for scheduling meetings, such as through the desktop app, web portal, or integrated calendar platforms. Chat Functionality: Zoom's chat feature allows participants to send messages to individuals or the entire group during a meeting, enhancing communication.
What do you dislike most about this product?
Security and Privacy Concerns: In the past, Zoom faced criticism for certain security and privacy vulnerabilities. However, the company has made efforts to address these issues through updates and enhancements to its security features. Limitations on Free Plans: The free version of Zoom has certain limitations, such as time limits on group meetings and limited cloud storage for recording
What recommendations would you give to someone considering this product?
Explore the Features: Take some time to explore Zoom's features and familiarize yourself with the interface. This will help you make the most of its capabilities during meetings. Check System Requirements: Before using Zoom, ensure that your computer or mobile device meets the system requirements to run the application smoothly.
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Generous Negotitation
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
