What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Caio T.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Great amount of features for meetings and webinars
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Offers more features to control the meeting
What is your favorite aspect of this product?
Easy to adjust what will show in the screen during the meeting
What do you dislike most about this product?
Does not automatically adjust the camera brightness
What recommendations would you give to someone considering this product?
Its very robust and will deliver the most important features
Pros
- Enables Productivity
- Saves Time
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
Narine B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Easy to use, but had some bugs
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Well, it helped during COVID by just allowing me to continue working.
What is your favorite aspect of this product?
Ease of use. Proffesionalism.
What do you dislike most about this product?
In general, I had faced several small issues, but they did not affect the whole experience.
What recommendations would you give to someone considering this product?
Just try once.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Vimal V.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2023
Fantastic product for team meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Meetings & conferences can be done with many number of people
What is your favorite aspect of this product?
Screen sharing & recording options
What do you dislike most about this product?
No dislikes
What recommendations would you give to someone considering this product?
Good for team meetings offers lots of features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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