What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Balaji M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Versatile Video Conferencing Platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
As a user, what truly sets Zoom apart is its intuitive interface, seamless performance on different devices, and rich feature set, including virtual backgrounds and breakout rooms. The platform's reliability, scalability, and wide range of integrations make it my top choice for video conferencing. Plus, Zoom's dedication to security and privacy, coupled with responsive customer support, truly make it stand out as the go-to solution for virtual meetings and collaboration.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its ease of use and seamless performance across various devices. Whether I'm joining a meeting from my laptop, tablet, or smartphone, the platform consistently delivers a smooth and reliable experience. This accessibility allows me to connect with colleagues, friends, and family effortlessly, making communication and collaboration a breeze.
What do you dislike most about this product?
As a user, one aspect of Zoom that I find less than ideal is the occasional occurrence of technical glitches during large meetings or high-traffic periods. While Zoom generally provides a reliable platform for video conferencing, these occasional interruptions can disrupt the flow of communication and collaboration, causing frustration for all participants. However, I appreciate that Zoom actively works to address these issues and continually improve the platform's performance.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bolatito T.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Zoom makes functional sense for me.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The popularity of Zoom among professionals in my opinion , is what sets it apart from similar other products. Infact, this was a major reason for its adoption at my department. Adopting Zoom at my department has made it easier to connect with our offshore teams and external collaborators.
What is your favorite aspect of this product?
Zoom is easy to understand and its streamlined design is very impressive. I only need to click on a meeting invite and in seconds, I am speaking with my peers . It connects seamlessly with my Calendar tool, making it easier to schedule video conference calls . Having easy access to Zoom across web , mobile and desktop makes the process of joining or initiating video conference calls, only a click away from me.
What do you dislike most about this product?
I have had situations where Zoom suddenly asks .me to update my mobile app, just as I am about joining a video meeting, thereby delaying me. Secondly, I have reservations about the occasional drop in audio quality when joining meetings via the mobile app and using a earpiece or ear phone.
What recommendations would you give to someone considering this product?
Zoom makes virtual communication across teams , departments, small and large groups of people streamlined , reliable and effective
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Mohan K.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2024
Best platform for hosting the meeting.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows users to customize their meeting experience with custom branding, personalized backgrounds, and branded registration pages for webinars. This branding flexibility enables organizations to maintain brand consistency and create a professional image during virtual meetings and events when compared to other products.
What is your favorite aspect of this product?
Zoom is accessible across various devices and operating systems, including desktop computers, laptops, smartphones, and tablets. This flexibility allows users to join meetings from virtually anywhere with an internet connection.
What do you dislike most about this product?
I do not have any disks in this product
What recommendations would you give to someone considering this product?
it is the best platform for meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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