What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Glory M.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Amazing video conferencing product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User experience and advanced product offerings
What is your favorite aspect of this product?
Breakout rooms
What do you dislike most about this product?
High charges
What recommendations would you give to someone considering this product?
Highly recommend video conferencing Platform
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Muhammad M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its faster than MS Teams
What is your favorite aspect of this product?
Video conference features are awesome
What do you dislike most about this product?
As of now nothing
What recommendations would you give to someone considering this product?
If you have a conference setup, use it
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Brittney D.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
Zooming into Success: Partnering Made Easy
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Scheduling meetings with clients across the country is a breeze, and the quality is top-notch.
What is your favorite aspect of this product?
Zoom's breakout rooms are a lifesaver for brainstorming sessions or breakout discussions with clients. It allows for focused conversations and fosters a more interactive environment, even in a virtual setting
What do you dislike most about this product?
While Zoom integrates with some tools, I sometimes find scheduling meetings directly from Blackboard a bit clunky. A smoother integration would streamline the process and save valuable time
What recommendations would you give to someone considering this product?
If your company relies on regular client interaction, Zoom is a no-brainer. The ease of use and reliability are unmatched.
Pros
- Helps Innovate
- Generous Negotitation
- Transparent
- Performance Enhancing
Please tell us why you think this review should be flagged.
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