What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Liticia Jeannette M.
- Role: Student Academic
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2024
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Mahesh G.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Apr 2024
Best product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is known for its simple and intuitive user interface, which makes it easy for users to start or join meetings with minimal clicks.it allow to participate up to 1000participants
What is your favorite aspect of this product?
I can appreciate Zoom for its high-quality video and audio, ease of use, and reliability.
What do you dislike most about this product?
Managing a large number of participants can be challenging, and some users find it difficult to navigate the interface when dealing with large groups
What recommendations would you give to someone considering this product?
Test your setup Familiar with features Manage meeting settings
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Vivek C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Zoom: Connect and Conduct Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its user-friendly interface, additional and advanced features that lack in other meeting platforms.
What is your favorite aspect of this product?
My favorite aspect of the product is anyone with a code can join the meeting without downloading any additional software.
What do you dislike most about this product?
Some features here are somewhat advanced so it is difficult for beginners to get used to the platform.
What recommendations would you give to someone considering this product?
Use the already available free features and explore throughout the application as it has a lot to provide and then figure out if subscription plans are needed as per your requirements.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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