What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Prateek S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Great for Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands our different to provide easy to host both work meetings and big virtual events with its webinar features.
What is your favorite aspect of this product?
I like a few things about Zoom very much Which are easy it is to join a meeting without confusion even for the first time users.
What do you dislike most about this product?
I do not dislike anything about it.
What recommendations would you give to someone considering this product?
If you are looking for something for meetings and webinars Which is easy to use for everyone then my suggestion is just go with Zoom as it is the best.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maria D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Positive experience
Likeliness to Recommend
What is your favorite aspect of this product?
Ability to Understand and respond to customer inquires with Zoom
What do you dislike most about this product?
Zoom delivers information faster.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Kirti M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
Fantastic product for team and client calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom compared to other tools like google meet and teams provides stable and smooth call, the quality of video is superb
What is your favorite aspect of this product?
while presenting you can see other attendees but with teams, they don't have that
What do you dislike most about this product?
they are having the best in class tool so i don't dislike anything
What recommendations would you give to someone considering this product?
zoom is the basic software which everyone needs for better communication and quick collobration, buy it
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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