What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2025
Simple, Reliable, and Great for Virtual Meetings.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
David P.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Works great for mixed in-person and online teams.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom makes hybrid meetings easy. It automatically adjusts the video feed so remote players feel included.
What is your favorite aspect of this product?
The AI-generated highlights help a lot with follow-ups. Also, being able to switch between laptop and mobile while on a call is very helpful.
What do you dislike most about this product?
Mobile video quality sometimes dips, but it quickly improves again.
What recommendations would you give to someone considering this product?
If your team works from home and the team collaborates together in person, Zoom is the best option.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Shreya B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Makes meeting and seminar superb
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has very clear audio & video quality. It gives wide range of features in single platform like screen sharing, white boarding and screen recording, large no of user can join the meetings without any lag & latency.
What is your favorite aspect of this product?
Screen sharing is my favourite because it is very smooth with almost zero latency. It uploads the recording on the cloud and send us the link on our email for the reference. We can invite and schedule meeting with in few mins.
What do you dislike most about this product?
I don't have any dislike, zoom is very good we are using from the last 5 years.
What recommendations would you give to someone considering this product?
Always recommend to every large & small business for doing client meetings & seminars all over the world.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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