What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
vishal v.
- Role: Consultant
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2025
"Zoom -A guide to give the overview of the product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
My experience with Zoom meetings is very positive. The platform is user-friendly and reliable, the platform consistently offers high quality video, I appreciate how easy it is to schedule join.
What is your favorite aspect of this product?
What I like the most about the product is. 1. User Friendly interface 2. Users can easily join the zoom meeting with an incredibly user-friendly interface.
What do you dislike most about this product?
1. The performance goes slow down if we use desktop. It's not properly integrated with third parties.
What recommendations would you give to someone considering this product?
If you are more reliable to use zoom then must go with and prefer to use mobile application.
Pros
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Idongesit G.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2025
Reliable, Easy to Use, and Perfect for Any Meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is easy, reliable, and just works. Great video quality, smooth breakout rooms, and helpful features like screen sharing and live transcriptions make meetings effortless.
What is your favorite aspect of this product?
My favourite aspect is the fact that is very easy to use.
What do you dislike most about this product?
There's nothing I dislike about the product
What recommendations would you give to someone considering this product?
If you're using Zoom, make sure to test your audio and video before meetings for a smooth experience. Use breakout rooms for better discussions, and take advantage of screen sharing and live transcription for better collaboration. Also, explore virtual backgrounds and mute/unmute shortcuts to stay professional and efficient!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kelechi E.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Zoom Review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Increased capacity for attendees.
What is your favorite aspect of this product?
Breakout room capabilities
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Adequate for large meeting groups.
Pros
- Trustworthy
- Fair
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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