What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Mabel O.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2025
I love the software, easy to use and navigate
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's interface is easy, friendly and I love how easy it is to share screens, record audio and the ai summary
What is your favorite aspect of this product?
Audio recording and AI summary
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Your one stop video and audio conferencing apoa for personal and big organization
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Onakoya P.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
"Reliable and User-Friendly, but more Improvement
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is more unique in its own way and it makes meeting effective
What is your favorite aspect of this product?
The setting of the zoom meeting and the scheduling process
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
That is a superb and nice product to use
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Reliable
Please tell us why you think this review should be flagged.
Megan H.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2025
Online Meetings Easy and Clear
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out because it's super easy to join meetings with just one click no complicated setup needed.
What is your favorite aspect of this product?
My favorite thing about Zoom is how easy it is to share my screen during meetings which makes talking and showing things super simple.
What do you dislike most about this product?
Meetings can get disrupted if someone shares the link publicly and long sessions sometimes cause it to slow down or crash.
What recommendations would you give to someone considering this product?
First test your camera and mic before meetings and use the mute and chat features to stay focused.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
