What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Bhavesh T.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2025
Best meeting application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom distinguishes itself from other video conferencing platforms through its user-friendly interface, robust features.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its seamless integration of video conferencing, team chat, and collaboration tools into a single platform.
What do you dislike most about this product?
nothing at the moment
What recommendations would you give to someone considering this product?
Start with free plan and then proceed as per the requirement
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jun 2025
My experience with Zoom
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Lovlesh S.
- Role: Public Sector
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2025
Zoom is very effective and efficient and easy to u
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom have quality
What is your favorite aspect of this product?
Easy to use and fast
What do you dislike most about this product?
Nothing much
What recommendations would you give to someone considering this product?
I will highly recommend this one
Pros
- Continually Improving Product
- Unique Features
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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