What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Devadarsan K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Unique Entry Level Video Conferencing Solution.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use is the most helpful and unique thing about Zoom compared to other relevant software's.
What is your favorite aspect of this product?
Zoom provides reliable and scalable video and an easy, comfortable interface.
What do you dislike most about this product?
The free plan of Zoom has a 40 - minute time limit for group meetings. This would be a disadvantage.
What recommendations would you give to someone considering this product?
I recommend Zoom for its Easy, Comfortable & Fast communication at free of cost.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Satyam P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Zoom: meetings like never before
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out better with some specifications if we talk about it's ease of use and cross platform compatibility. Other than this zoom has the multiple feature set which give extra benefits to it. It also provides much security and privacy with the affordability as well.
What is your favorite aspect of this product?
Thr one aspect that is my favourite is it's ease of use. The simplicity ot joining meetings with an intuitive interface gives the more suitability to the user. Also it's collaboration part in which we can handle others system remotely is one of the best feature.
What do you dislike most about this product?
The only issue of the zoom is security and privacy. There are some privacy breaches and unauthorized access which is a concern.
What recommendations would you give to someone considering this product?
Overall, it's a great product for your organization. It's ease of use and feature set makes it really good and it's affordable pricing is also one of the aspect which brings the prosperity in the meetings.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Sacide T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2024
Fast & Efficient Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I love how Zoom does not require any app downloaded to be join meetings.
What is your favorite aspect of this product?
This tool allows users who is not member of the organization to join meetings very fast.
What do you dislike most about this product?
I would have loved if the app works best because sometimes it glitches a lot and it disrupts our meetings.
What recommendations would you give to someone considering this product?
I would recommend them use the Zoom pro version without limits, I am sure they will enjoy this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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