What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Engin A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2024
Great for Accessibility
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think the speed on this tool for loading is unmatched with regard to all of its well known competitors.
What is your favorite aspect of this product?
I like accessibility functions such as transcribe for disabled attendees.
What do you dislike most about this product?
I do not prefer the chat function where I can not mention the single individual.
What recommendations would you give to someone considering this product?
I would recommend them to use Zoom for personal reasons because it generally doesnt work in corporate environments.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Devesh R.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Recording a video for myself and with the team too.
What is your favorite aspect of this product?
The recording feature is my favourite.
What do you dislike most about this product?
Nothing is there to dislike.
What recommendations would you give to someone considering this product?
I highly recommend using this product.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Mariia S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Efficient and Reliable Communication Platform for
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User-Friendly Interface, Comprehensive Features: It offers a wide range of features including video conferencing, screen sharing, virtual whiteboarding, and chat functionality, providing a comprehensive solution for communication and collaboration needs. Great for large meetings or webinars. The largest one I participated in was for 300+ people. Extremely useful for studying purposes where participants should be divided into groups.
What is your favorite aspect of this product?
Video recording, hand rising. rooms feature.
What do you dislike most about this product?
Popup window with the question if I like to open Zoom app whenever I try to open zoom link.
What recommendations would you give to someone considering this product?
Utilize Zoom's training resources, tutorials, and support channels to learn how to use the platform effectively
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Inhibits Innovation
- Charges for Enhancements
- Security Frustrates
Please tell us why you think this review should be flagged.
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