What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Frank B.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted May 2024
It's a reliable online meeting software.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Affordable, reliable and user friendly. Based on current technology, zoom has proven that the user doesn't need advanced training to implement it's tools for project and meeting optimization. Zoom works well in both small and highly equipped devices with simple technical specifications. Zoom has larger participants capacity compared to other online meeting conference room like Google meet. It's much easy to control user participants, features and integration tools. Zoom gives both quality, standard and other tools that are important for participants. Zoom i well known by business class and global businessmen. It has a better security details.
What is your favorite aspect of this product?
Reliability
What do you dislike most about this product?
It can not last for more than 40 minutes. Power consumption.
What recommendations would you give to someone considering this product?
Reliability and security is guaranteed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shivam G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
fantastic product with amazing features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use
What is your favorite aspect of this product?
It can accommodate large number of participants
What do you dislike most about this product?
Security and privacy features
What recommendations would you give to someone considering this product?
Ensure that zoom is compatible with your devices
Pros
- Unique Features
- Effective Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Momina S.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2024
User-Friendly Interface but Lacks Feature
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom really stands out for me because it's just so easy to use. I've tried a few other platforms, but Zoom's interface is by far the most intuitive. Whether I'm hosting a small team meeting or a virtual event with hundreds of attendees, I can always count on Zoom to deliver a smooth and reliable experience. Plus, the fact that it works seamlessly across all my devices makes it incredibly convenient. It's definitely become my go-to choice for all my video conferencing needs.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its versatility. Whether I'm hosting a one-on-one meeting, a team collaboration session, or a large-scale webinar, Zoom has the features and flexibility to accommodate my needs. From its user-friendly interface to its comprehensive set of tools like screen sharing, virtual backgrounds, and breakout rooms, Zoom makes it easy to connect and collaborate with others seamlessly. Plus, its reliability and cross-platform compatibility ensure that I can join meetings from anywhere, on any device, without worrying about technical issues.
What do you dislike most about this product?
My main gripe with Zoom is its occasional security lapses and connectivity issues.
What recommendations would you give to someone considering this product?
My recommendation for someone would be to take some time to explore Zoom's features and interface before hosting or joining meetings to ensure a smooth experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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