What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Zoom Workplace Reviews
Quentin P.
- Role: C-Level
- Industry: Media
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2021
There's a reason Zoom is the leader
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ability to create separate rooms and the way it has been implemented makes this our number one software choice.
What is your favorite aspect of this product?
The sheer simplicity of Zoom is what sold originally, and continues to keep us using it.
What do you dislike most about this product?
There is nothing to dislike about Zoom. It does exactly what it says and has never let us down.
What recommendations would you give to someone considering this product?
Check out all the alternatives first. Make sure you understand what you're getting for your money, then in particular, check what you're not getting. After that just get Zoom anyway. There's a reason they led the world during the pandemic.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ranbir S.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2021
Zoom Review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom has more number of participants capacity and free plans supports upto 100 participants. It comes with reliable connectivity and conference potential. Zoom has very nice video and audio quality. It is more user-friendly and very clean interface that is very easy to understand. We can also record our sessions and easy to navigate
What is your favorite aspect of this product?
Very user friendly inviting people to a meeting is very easy clean interface screen sharing great audio and video quality
What do you dislike most about this product?
Meeting time is limited The performance of the software is not decent when internet speed gets slow lacks decent chat feature
What recommendations would you give to someone considering this product?
Zoom has very clean interface and easy to navigate it has very nice security feature screen sharing feature is very smooth high stability great software for remote team collaboration
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Rose W.
- Role: Finance
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2021
Accurate web conferencing platform.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is available for use even from a mobile device and a desktop/laptop and this makes it easy to use and connect with clients and stakeholders anywhere at any time.
What is your favorite aspect of this product?
Zoom is available for use free of charge and even from premium basis and this offers all users including even the SMEs in executing web conferencing. Has improved communication in our organization and this allows to communicate freely thus collaborate more. Zoom is efficient and helps us work remotely and thus allow our employees to offer updates and work remotely.
What do you dislike most about this product?
Sometimes poor internet connections impede on the accurate working of the platform thus inhibit the process of web conferencing.
What recommendations would you give to someone considering this product?
Zoom will improve the manner in which you communicate and allow your organization to bring collaboration and grow how you execute web conferencing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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