What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Zoom Workplace Reviews
Mitta K.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
Zoom... Recommendable software for conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What i like most about Zoom is its usability, simplicity and flexibility. You can access your account from anywhere and joining meetings is simple. Again, Zoom has a responsive customer support team behind it, they respond quickly and efficiently once you reach them.
What is your favorite aspect of this product?
I love everything about Zoom. It has made it easy for us to collaborate with our international customers. It allows you to share files with other colleagues easily and faster. I like the ability to make unlimited video and audio calls.
What do you dislike most about this product?
Zoom has been helpful to us and I have never encountered any problems since I started using it.
What recommendations would you give to someone considering this product?
It is a brilliant tool for video and audio calls, conferencing and file sharing.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Isménia M.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Aug 2021
Best video conference app, easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This app presents good image and audio, I can speak and be heard, it doesn't crash like the other competitors. It is possible to share the screen
What is your favorite aspect of this product?
Excellent application in a meeting the zoom accepts more than 100 which I like a lot. It has all the features you need, very functional interface
What do you dislike most about this product?
The phone's Zoom app is very limited compared to the desktop version, sometimes it has bugs. They could put the option to broadcast the meeting with the public through social media
What recommendations would you give to someone considering this product?
People for those thinking of using a video conference application, Zoom is the best, the quality of calls is excellent, by computer or cell phone you can participate in various meetings in a practical and easy way.
Pros
- Reliable
- Caring
- Respectful
- Fair
Cons
- Inhibits Innovation
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Narender V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Very easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is very easy to set up a Zoom meeting via the website. I like the tools it has to offer, such as the moderator being able to automatically mute people. I like that the moderator has the option of needing to allow people into the meeting. I really like the screen share option. It has made PTO and Board of Education meetings much easier to attend. You can be at home getting what needs done there and still be in the meeting. I also like the virtual background option.
What is your favorite aspect of this product?
I can easily organize and schedule meetings and invite participants with link with Zoom. - I have used many online meeting tools and Zoom is by far the best software in terms of features, usability, and, interface. - The screen sharing features works like a charm and does not stutter or lags during meetings unlike other alternatives.
What do you dislike most about this product?
I really cannot think of cons - other than when another person in the meeting uploads a background. Sometimes the backgrounds can be very distracting so in meetings I am a part of, I usually ask those joining me to not use a background. Other than that, Zoom is great.
What recommendations would you give to someone considering this product?
Zoom is a must for the new online international meeting. Zoom should send a how to use video when you receive a meeting notice. I like that zoom has numbers you can call if for some reason your mic does not work. This has to be explained better for virgin users.
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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