What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Zoom Workplace Reviews
Neeraj S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2021
"Best video conferencing application.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The application's fundamental selling point, basically to the more extensive customer world, is that it offers free, 40-minute telephone calls with up to 100 participants. It's not difficult to use,people needn't bother with a login to get to a meeting,and the interface is generally natural.
What is your favorite aspect of this product?
It is ideal to see individuals and hear individuals for gatherings since a significant number of us don't have the alternative to be face to face at this moment. Zoom has been extremely useful for recording preparing recordings and return to rewatch later. I like the translated part of the recordings also; it is useful for clients who are almost deaf or are more visual in the manner data is taken in. The distant access has been helpful with any IT gives that have emerged or requiring others to take control to clarify or prepare on any things.
What do you dislike most about this product?
At times there are times where Zoom is down or the call slacks, however these cases are uncommon. Moreover, I track down that the work area rendition is a lot simpler to deal with than the portable application. The screen sharing alternative can likewise be a bit difficult to use on occasion. There have been a few worries about security and protection yet contrasted with other competitiors Zoom is truly outstanding in its field. The bundles for further developed forms are a bit expensive, yet the standard rendition is so productive there's no requirement for understudies to buy them.
What recommendations would you give to someone considering this product?
At the point when we contrast the zoom stage and the rivals on the lookout, it unmistakably outstands with its cool elements from where we can get an incredible encounter for instructive and business joint effort use. In this way, it's energetically prescribed to pick the zoom.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Maulik G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Gear tool for effective video and audio meeting !
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom integrates precisely with 888 products from the most diverse sectors, such as collaboration, CRM, customer service, finance and education. These connectors can help to improve the Zoom experience, to give more resources for your meetings. Currently, Google Meet only offers Google workspace programmes like Drive, Chat, and Gmail utilities with no integration of third Party tools.
What is your favorite aspect of this product?
I think the interface is really clear and straightforward. Various graphic options improve the visibility of your team and instantly switch to the speaker. There are few buttons and settings that can barely be confused by video conferencing. The "owner" of the meeting monitors the meeting so that it may be easily retained. You may transmit files and share your screen if you cooperate with others. These are two of the most important tasks that you need. In the chat, images and GIFs are also available. I like Zoom because on every device it can be utilised. Wide support is available for web browsers, Windows, Android and iOS.
What do you dislike most about this product?
Zoom is a fantastic tool and I haven't found any significant zoom problem, except for a few features that the mobile app doesn't have a desktop version have.
What recommendations would you give to someone considering this product?
I would totally suggest it, as it enables us to convey our thoughts faster by allowing us to share our pictures and pages, for anyone who needs to develop their business or for education. You can save time, and if you link it to your calendar, you will also be remembered for a meeting! Also, you may meet numerous people and view them all on the whole screen!!
Pros
- Efficient Service
- Security Protects
- Reliable
- Enables Productivity
Cons
- Less Generous
Please tell us why you think this review should be flagged.
FARHAAN S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Aug 2021
Zoom for Video Conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We Can Connect with Anyone who is at a far distance i.e Video Conferencing Zoom Video and Voice quality is much better as Compared to other Softwares.
What is your favorite aspect of this product?
Video Conferencing. Screen Sharing. Screen Controlls. Instant Messaging. Audio quality and Controlls.
What do you dislike most about this product?
It's requires a faster Connection otherwise it may lag and its disengages the person usingit. Rest everything is upto the Mark
What recommendations would you give to someone considering this product?
One must Definitely try Zoom for Video Conferencing, Webinars
Pros
- Enables Productivity
- Effective Service
- Respectful
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.