What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Zoom Workplace Reviews
Luke S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Reliable video conference tool for business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides high-quality, reliable video in rural areas and locations with low bandwidth. Even in extremely rural areas with no internet, Zoom delivered reliable connections over satellite. Even in the most troublesome locations, Zoom works really well and doesn’t create latency or echo problems inside the systems.
What is your favorite aspect of this product?
I like that the audio and video calls work well in low- bandwidth situation. It has the best connection and is a video conference tool that grows with us. The ease of use and joining of meetings really excited us when using Zoom. We are now able to hold online meetings with Zoom frequently.
What do you dislike most about this product?
Zoom works perfectly as expected and i have not had any setbacks with the software.
What recommendations would you give to someone considering this product?
Achieving greater business results is easy while using Zoom. It saves our time and money. It allows us to communicate with anyone on any device around the world. I would recommend it to any business looking for a video conference solution that will help them attain greater productivity and successful online meetings.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Elois A.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
ZOOM AN EXCELLENT SERVICE.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differs from other products by sharing the screen and specific applications, it allows recording and playback of meetings which can be saved on the desktop, I really like this platform because it offers me wonderful functions, tools and features that adapt to what I need, the video is HD clear audio, immediate connection without waiting, and best of all, it is very easy to use.
What is your favorite aspect of this product?
My favorite aspect of Zoom is that it helps me in my daily work, to stay focused, developing my projects, to collaborate with my work team, increase my productivity, and stay connected with my colleagues, clients, sharing screen and audio through meetings and videoconferences, the organization of my meetings starts immediately, saves my time and money, helps me make decisions, grow my business, is key to show a project and attract new clients.
What do you dislike most about this product?
Zoom has been a software that I have used for a long time because from the first moment I use it, it offered me immediate results, with security, audio quality, video, video conferences are developed in the blink of an eye, it which is very important to me because it saves my time, I found it great, perfect and fully developed, it provides a quality of service in every sense of the word, it is excellent and I have no dislike or bad comment.
What recommendations would you give to someone considering this product?
Sharing is good but sharing using Zoom is professional and simple, I recommend this online communications tool because it offers excellent collaboration options, it is a powerful program that allows you to organize video conferences, it offers its users great benefits, it is a simple, flexible tool, it offers free trial for use, it can be used from anywhere and any device works immediately and is very safe, I recommend it because it works in an extraordinary way.
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Kasey Peek K.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2021
Zoom has been a life saver during Covid-19!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The features are far more enhanced than any other program my team has used for virtual meetings. There are more options and features.
What is your favorite aspect of this product?
I love that the meeting host has the ability to mute all participants. This cuts down on background noise and makes things far more efficient.
What do you dislike most about this product?
I have no negative comments to say about Zoom. It has been wonderful for our company. Especially during this pandemic.
What recommendations would you give to someone considering this product?
It is efficient, reliable and effective. It is the best virtual meeting platform out there.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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