What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Zoom Workplace Reviews
Kohei S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Intuitive and easy to use and configure: Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It supports up to 100 participants in its free version and can serve up to 10,000 participants in corporate packages. The free plan allows you to organize an unlimited number of individual meetings and group meetings of 40-minute sessions.
What is your favorite aspect of this product?
Zoom is a multiplatform tool, since it allows you to connect between desktops, mobile devices and room systems, so everyone can join: departments, offices and remote participants. So it can be run on Windows, Mac, Linux, iOS and Android operating systems. Among the main features that stand out are: its intuitive user interface, the speed to join the rooms and the ease of sharing the screen.
What do you dislike most about this product?
The video quality is not the most optimal compared to other platforms.
What recommendations would you give to someone considering this product?
Zoom is a comprehensive cloud-based video conferencing platform that allows you to organize individual or group virtual meetings very easily.
Pros
- Fair
- Transparent
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Romina J.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2021
Software for making conferences and calls.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In this pandemic, zoom has been the tool that has helped me the most to connect with my clients, employees, friends and family, I have been able to create a better form of communication with everyone in general, it is an excellent platform since it has helped me to take courses, jobs and assignments using this tool.
What is your favorite aspect of this product?
zoom has meetings with no time limit, you can have up to 100 participants in the same meeting, it allows you to record the meetings and save them on your computer or in the cloud, you can also do Webinar. To join a meeting you only need a laptop or your mobile device, it has excellent integrations such as Google calendar and Outlook.
What do you dislike most about this product?
Due to its costs are quite high, when you have a meeting with more than 2 people and you use a free account, your meetings can last up to 40 minutes maximum. The camera and audio quality are not good which makes it very inconvenient when making a video conference.
What recommendations would you give to someone considering this product?
It is excellent software if you are looking to digitize your business, digitize your classes AND if you are looking for work online. It is an excellent tool for your daily use
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
Taufik R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Interactive video conferencing and chat.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differs from other similar products, in terms of its exclusive conference capacity it surpasses that of the rest so it is competitive to host all the participants that are required for a meeting from anywhere without inconvenience.
What is your favorite aspect of this product?
I like Zoom because it allows you to work with the following options: Its interface is simple and practical to use. Meeting room to accommodate larger audiences To broadcast meetings on social media Option to schedule meetings in Google Calendar With whiteboard function and annotation support. For screen sharing and recording function. Video chat capability Possibility of choosing manual background. Ability to share control of the data presented.
What do you dislike most about this product?
Occasionally, there have been delays for cloud recordings downloads.
What recommendations would you give to someone considering this product?
I recommend Zoom, it is a wonderful tool to create meeting rooms, carry out conversations with members of work teams, and collaborators. It provides all the necessary tools to have a suitable meeting environment, such as screen sharing, presentations and whiteboards, it is effective and effective for collaborative sessions and brainstorming sessions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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