Zoho Survey Logo Award Winner Product Badge
Zoho Survey Logo Award Winner Product Badge
Zoho

Zoho Survey

9.1 / 10
Category
Zoho Survey
9.1 / 10

What is Zoho Survey?

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

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Awards & Recognition

Zoho Survey won the following awards in the Survey Software category

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Zoho Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Survey.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Survey?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 88

Questionnaire Design/Survey Builder

90

Data Analysis and Visualization

89

Templates & Question Library

89

Branching and Logic

89

Collaboration

89

Role and User Management

88

Multi-Channel Distribution

88

APIs and Integration

87

Customizable Branding

87

Mobile Support

85

Multi-Media Support

84

Vendor Capability Ratings

Average 87

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

98

Quality of Features

98

Usability and Intuitiveness

98

Business Value Created

97

Ease of Customization

96

Availability and Quality of Training

95

Ease of Data Integration

95

Breadth of Features

94

Vendor Support

91

Zoho Survey Reviews

Kota G.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use

Likeliness to Recommend

10 / 10

What differentiates Zoho Survey from other similar products?

Zoho survey is easy to access

What is your favorite aspect of this product?

Once I opened an account on Zoho and allowed to access very Zoho products and Zoho survey has templates which are customized

What recommendations would you give to someone considering this product?

Zoho survey is easy to use in collection of customers' feedback and experience about services. Automatic feedback report is given.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Loana A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Crafting Insights through Seamless User Feedback

Likeliness to Recommend

9 / 10

What differentiates Zoho Survey from other similar products?

Using pre-made templates and drag-and-drop tools simplifies the process of creating a survey. Zoho Survey offers a variety of channels for distributing surveys, such as email, social media, and embedded links. This ensures a larger and more diverse group of respondents. Furthermore, the platform includes real-time analytics, which permits us to analyze responses as they come in. Tracking live data helps make quick decisions according to survey trends. Zoho Survey offers many kinds of questions, from multiple-choice to open-ended, and streamlines the data collection process so that we can efficiently get insights.

What is your favorite aspect of this product?

Its user-friendly interface ensures a smooth experience for both survey creators and those who respond. We can create reports that can be customized with visual aids to interpret the survey results. The Zoho Survey platform has tools for reporting that help extract useful data from complex datasets. Automation features in Zoho Survey allow analysts to schedule surveys and reminders, enhancing the efficiency of the surveys and timely data collection. The platform is accessible across various devices and operating systems, ensuring that respondents can participate in surveys seamlessly.

What do you dislike most about this product?

For analysts requiring advanced statistical analysis, Zoho Survey's capabilities might be somewhat limited. Integrating with external analysis tools may be necessary for more sophisticated insights. Use advanced tools to visualize survey responses in detail.

What recommendations would you give to someone considering this product?

We highly recommend Zoho Survey as an exceptional online platform for companies that require a robust system for creating and sharing surveys. Zoho Survey is an excellent tool for collecting customer and user feedback. Zoho Survey prioritizes data security with secure encryption protocols and keeps confidential customer information secure. It provides industry-specific templates that we can use to create surveys faster based on our particular areas. The functionality of Zoho Survey is regularly upgraded with new features and updates. Moreover, the platform is continually enhanced to meet the evolving needs of the industry and user feedback.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Petar'Barnes T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

User-Friendly Interface

Likeliness to Recommend

10 / 10

What differentiates Zoho Survey from other similar products?

Zoho Survey distinguishes itself with a strong focus on user experience. This platform's design prioritizes simplicity without sacrificing functionality that is making it an attractive choice for users who value a smooth and efficient survey creation process.

What is your favorite aspect of this product?

Zoho Survey seamlessly integrates with other Zoho applications that is providing users with a comprehensive suite for data management. It has the ability to sync survey data with Zoho CRM or Zoho Analytics enhances the overall efficiency of data utilization for businesses.

What do you dislike most about this product?

Despite offering customization options, Zoho Survey has some design constraints. Users may find certain design elements less flexible compared to other survey platforms, limiting the extent to which they can tailor the visual aspects of their surveys.

What recommendations would you give to someone considering this product?

This platform's overall performance and focus on user experience make it a valuable tool for businesses seeking reliable and efficient survey solutions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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