What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Dashboards and Visualization
Social Moderation and Workflow Management
Social Response Management
Social Post Archival
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Zoho Social Reviews
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Sep 2021
Powerful solution for social media management
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Vivek Z.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Perfect Social Media Management Tool Ever
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is a comprehensive corporate and agency social media management tool. It helps you plan articles, tracks comments, builds a personalized dashboard,s and much more. Zoho Social spends a considerable number of time on my company and brand while planning and preserving our digital presence. On Facebook and Twitter, we can plan material, and Instagram saved us a tonne of time. That was obvious when we prepared a program to showcase our brand's extra capabilities.
What is your favorite aspect of this product?
The UI is really basic and tidy. With the interactions I noticed, I loved to see recent postings in a plain perspective. The monitoring and connecting features make it more simple than other networks to track your industry, brand, or critical subjects. Zoho Social is a wonderful platform I used to post on social networking sites of my firm. Without various channels, it enables publishing across all platforms simultaneously. Also provides insights into how the postings work.
What do you dislike most about this product?
Zoho Social is generally an excellent product. It would be pricey if there was one aspect to note as unpleasant. Each operator's costs are significant for a small, individual business. At this time I don't get revenue from my company, therefore the price is a great stick to us.
What recommendations would you give to someone considering this product?
Zoho Social is a social media planner that is easy to use and provides all the tools needed to get started. The simplicity and ability to handle numerous social media platforms inside the platform is a definite winner. Zoho Social is undoubtedly one of the best platforms we assessed following trials by other social media schedulers. We are glad that Zoho Social will continue to use this platform for a long time to come. I highly recommend this tool for your social media management work.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Kelly M.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2021
Unique and Reliable Social Media Management Tool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is a great and reliable tool when it comes to social media monitoring and management. I like how accurate and reliable it is.
What is your favorite aspect of this product?
Zoho Social allows us to get accurate data about our social media performances. It is fast and affordable to use. The support team is so helpful.
What do you dislike most about this product?
I do not dislike any feature about Zoho Social. It is an incredible tool.
What recommendations would you give to someone considering this product?
This is a great social media management and monitoring software that every business need. It will offer you accuracy and reliability.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity