Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho Corporation

Zoho Forms

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Forms
8.6 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
7% Neutral
88% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Data Analysis and Survey Function

83

Drag and Drop Design

83

Security

82

Electronic Signatures

82

Mobility

82

Workflow Automation

81

Version Management

81

APIs and Integration

80

Field Configuration and Customization

80

State Transformation

79

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Ease of IT Administration

82

Business Value Created

82

Vendor Support

82

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Usability and Intuitiveness

79

Availability and Quality of Training

78

Zoho Forms Reviews

Raj P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Zoho has many features, easy to implement and use. That's why I have been using it own my website.

What is your favorite aspect of this product?

Website integration is super easy! Just takes 2 minutes to set up and use.

What do you dislike most about this product?

I like it more than I dislike.

What recommendations would you give to someone considering this product?

Yup, you start easily with minutes! I would highly recommend to give it a try.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bikash P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Collecting leads made efficient

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms has prebuilt form templates that save my time to design them manually. Also, embedding those designed forms is quite easy and does not require any technical skills.

What is your favorite aspect of this product?

It is usable for both appointments and lead collection. And, that is the favorite aspect of Zoho Forms.

What do you dislike most about this product?

I would love to design Zoho Forms in my native language. However, this is not possible due to its language limitations.

What recommendations would you give to someone considering this product?

Anyone looking to add a responsive contact form or appointment scheduler to their website and social media pages can consider using Zoho Forms.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Transparent
  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Great product, easy to use.

Likeliness to Recommend

9 /10

Pros

  • Effective Service
  • Generous Negotitation
  • Continually Improving Product
  • Reliable

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