Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho Corporation

Zoho Forms

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Zoho Forms
8.6 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

4% Negative
8% Neutral
88% Positive

Pros

  • Fair
  • Client Friendly Policies
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 81

Drag and Drop Design

82

Data Analysis and Survey Function

82

Electronic Signatures

82

Security

82

Mobility

82

Workflow Automation

81

Version Management

81

APIs and Integration

80

Field Configuration and Customization

79

State Transformation

78

Vendor Capability Ratings

Average 80

Ease of Implementation

82

Business Value Created

82

Ease of IT Administration

82

Vendor Support

81

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Usability and Intuitiveness

79

Availability and Quality of Training

78

Zoho Forms Reviews

Abhishek J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Basic software for getting forms filled

Likeliness to Recommend

7 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms stands out for its deep integration with the Zoho ecosystem, making it ideal for businesses using Zoho CRM and other Zoho apps. It offers robust automation workflows, detailed form rules, and a wide range of templates suited for various industries.

What is your favorite aspect of this product?

My favorite feature of Zoho Forms is its seamless automation with the broader Zoho ecosystem, especially Zoho CRM. This allows businesses to effortlessly manage form submissions and automate follow-up actions, making it highly effective for customer relationship management and workflow optimization.

What do you dislike most about this product?

The biggest downside to Zoho Forms is that many features, such as advanced form customization and integrations, are locked behind higher-tier pricing. Additionally, while it integrates well with Zoho apps, the limited integration with third-party tools can be restrictive for non-Zoho users.

What recommendations would you give to someone considering this product?

Zoho Forms is excellent for businesses already using the Zoho suite, as it integrates seamlessly with Zoho CRM, Zoho Desk, and other apps. It's user-friendly and offers automation capabilities, but for those needing more advanced analytics or external integrations, other options may be better.

Pros

  • Inspires Innovation
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Gazi R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2026

transforming your work

Likeliness to Recommend

5 /10

What differentiates Zoho Forms from other similar products?

I really like Zoho Forms because it is easy to use and simple. Zoho Forms is great for people who are just starting out. Zoho Forms has a lot of features too. The thing that makes it easy to create forms is the drag-and-drop builder. It is quick to make forms, with this builder. Zoho Forms also works well with Zoho apps and other tools. I think Zoho Forms is more organized and easier to use than some form platforms I have used. Zoho Forms is just easier to manage.

What is your favorite aspect of this product?

I really like that forms look professional and it is easy to make them without knowing a lot about technology. The automation and notification features of the forms are also great because they save time and make it easier to manage responses. I think the forms are very useful when I am working on my phone because I can access them anywhere. The forms are great, for working on the go with my phone.

What do you dislike most about this product?

I do not like that some advanced customization options for the forms are not really good unless I have a plan. The interface for the forms can be slow when I am working with forms or a lot of other things that are connected to the forms. If I had modern templates and design options, for the forms that would make the forms better to use.

What recommendations would you give to someone considering this product?

I think Zoho Forms is a choice, for anyone who wants a simple form builder that works well for business, school or personal things. Zoho Forms is really good if you already use Zoho products because they all work together very well. You should try the version of Zoho Forms first to see what it can do and then you can pay for it if you need more features or if you want Zoho Forms to do things automatically for you. Zoho Forms is easy to use and it is reliable so I think you will like it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Respectful

kyagulanyi A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Easy to collect information,

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Price friendly and easy to use.

What is your favorite aspect of this product?

Fully customizable and scalable.

What recommendations would you give to someone considering this product?

Easy to build forms.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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