What is Zoho Forms?
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Forms?
Pros
- Client Friendly Policies
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Analysis and Survey Function
Security
Drag and Drop Design
Mobility
Version Management
APIs and Integration
Electronic Signatures
Workflow Automation
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Data Integration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Zoho Forms Reviews
Anushka V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Zoho form: Easy way to collect data
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho Forms comes with a feature to generate reports on periodic basis which helps us in getting customer through a single mail.
What is your favorite aspect of this product?
easy drag and drop fields to create a forms.
What do you dislike most about this product?
There's nothing at the moment that to say about dislike.
What recommendations would you give to someone considering this product?
A particularly light service, easy to understand even for those who do not come from the world of data With lots of advance form tools .
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
kyagulanyi A.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2026
Easy to collect information,
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Price friendly and easy to use.
What is your favorite aspect of this product?
Fully customizable and scalable.
What recommendations would you give to someone considering this product?
Easy to build forms.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Charanjeet S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2025
Reliable forms for everyday business use
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho forms is powerful because it connects with the rest of the Zoho suite. Unlike some standalone form builders it is clearly built with business workflows in mind so things like task assignments, email alerts and basic automation are baked in rather than hacked on later. The pricing is also relatively friendly for small and mid-sized teams compare to some of the more design heavy competitors
What is your favorite aspect of this product?
The most thing I like in Zoho is that in this non-technical teammates can create and publish forms without needing help every time. Drag and drop and simple field settings keep the learning curve gentle. Once a form is live the responses are easy to review, filter and export and the way they flow into other Zoho apps means the data does not get stuck in a silo.
What do you dislike most about this product?
If we are working on multiple forms or having requirement to design multiple forms then many of the forms end up looking similar unless we put in extra effort to customize them. With longer or more complex forms the editor can feel a bit clunky and performance isn't as smooth as some more modern form tools aimed at marketers.
What recommendations would you give to someone considering this product?
Zoho forms makes the most sense if you are already using or planning to use other Zoho products then it fits very naturally into your existing workflows. If your main goal is to collect reliable business data with straightforward forms and rout it into CRM, helpdesk or spreadsheets, it is a comfortable and affordable option.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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