Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho Corporation

Zoho Cliq

Composite Score
8.8 /10
CX Score
9.2 /10
Zoho Cliq
8.8 /10

What is Zoho Cliq?

Zoho Cliq simplifies your team communication with organized conversations, information that's easy to find and by connecting to the tools you love.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Trustworthy
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 83

Instant Messaging

87

Notifications

84

Voice and Video Collaboration

84

File Sharing Collaboration

84

Granular Access Management

83

Search

83

Integration With Productivity Tools

83

Document Collaboration

82

Cross Platform Support

81

Vendor Capability Ratings

Average 82

Quality of Features

83

Ease of IT Administration

83

Ease of Implementation

83

Breadth of Features

83

Business Value Created

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Ease of Customization

81

Ease of Data Integration

81

Availability and Quality of Training

81

Vendor Support

80

Zoho Cliq Reviews

Jitendra S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Easier Teamwork with Zoho Cliq

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq stands out because it combines messaging and task management in one place, so teams don’t need to keep switching between apps. It works well with other Zoho tools like CRM and project management, which is helpful if you’re already using Zoho. Zoho Cliq also lets you customize workflows and set up task automation to make work easier. It’s affordable, especially for small businesses, and keeps data safe with secure storage. With these features—easy integration, flexibility, low cost, and strong security—Zoho Cliq is a smart choice for growing teams

What is your favorite aspect of this product?

My favorite part of Zoho Cliq is how it works so well with other Zoho tools. It's not just a messaging app; it connects easily with things like CRM and Projects, so teams can handle communication, tasks, and customer info all in one place. I also like how you can customize it—setting up workflows and automating tasks helps save time. Plus, Zoho Cliq combines chat and task management on one platform, making it easy to stay organized. The way it blends flexibility, integration, and easy-to-use features really makes it stand out.

What do you dislike most about this product?

What I don’t like about Zoho Cliq is its mobile app. The desktop version works well, but the mobile app can be slow, and managing tasks or workflows on a small screen isn’t as easy. Another issue is that it doesn’t always connect smoothly with other popular apps like Google Workspace or Slack. It would be better if those integrations were easier to use. Overall, Zoho Cliq is a good tool, but these areas could be improved for a smoother experience.

What recommendations would you give to someone considering this product?

If you're thinking about using Zoho Cliq, I suggest checking how it fits with the tools you already use. It works really well with other Zoho products like CRM or Projects. If you use different tools, make sure Zoho Cliq can connect with them. Take time to set up custom workflows and automations to make your team more efficient. For small to medium-sized teams, it's a great deal for the price. Also, try both the mobile and desktop versions to see which one works best for your team, especially if you need to use it on the go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Taking the fight to communicate globally

Likeliness to Recommend

7 /10

What differentiates Zoho Cliq from other similar products?

The utility of Zoho Cliq can be improved by a feature that automatically transcribes meeting recordings. It would be this addition of searchable transcripts of discussions that would save users time whenever needed to look back at and understand something, to retrieve and use critical information. Real time notification system, its interface is intuitive, meaning team members are engaged and informed and this results in improved productivity overall.

What is your favorite aspect of this product?

Unlike most other enterprise communications services, Zoho Cliq differentiates itself with its ease of integration with Zoho's suite of applications, thereby delivering a unified communication experience. Its biggest highlight is the fact that it supports hosting virtual meetings inside the chat sidebar interface for a quick transition from chatting to meetings. Real time messaging and file sharing capabilities on the software guarantee that team members can work together efficiently, even when they are located away from each other.

What do you dislike most about this product?

There is, however, one limiting feature that is lacking in advanced video conferencing, which could come in handy with the more complex digital meetings. Additionally, file sharing is simple, but the platform could utilize better file management capabilities to better catalog files.

What recommendations would you give to someone considering this product?

Integration with the platform doesn't create any hassle, and you get all tools that are need for the well collaboration. We use real time messaging and fast file sharing to keep our projects moving along, real time. While the video conferencing has better granularity and the overall flow of communication is fluid and effective. Zoho Cliq excels in team cohesion at a very cheap price tag with its powerful communication tools. Zoho is able to directly integrate with its ecosystem, so that business analytics managers can build easy workflows to manage tasks and share insights.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Amaya M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Optimization of Collaboration using Zoho Cliq

Likeliness to Recommend

8 /10

What differentiates Zoho Cliq from other similar products?

Users may find it most valuable as a tool for initiating synergy during brainstorming, meetings, and any fast decision. This would save time and ensure that every team does not miss details, which are important in the workflow. This would allow the team to be more creative. The choice to make one-on-one video calls possible means that you can have face-to-face interaction with the collaborators at the click of a button, which is an added advantage.

What is your favorite aspect of this product?

Zoho Cliq is rightly attributed for having a niche feature of real-time messaging and being fully integrated with Zoho products. I find the fact that there is no need to log from the chat to a video call, and also no need to leave the platform to send files, very useful. In addition to this, the chatbot that is integrated into it and the connections it has with other applications make it a flexible tool in any team.

What do you dislike most about this product?

First, it is for the record that Zoho Cliq brings a wide array of options and tools to the table in terms of its functionality, but where the interface is concerned, it is not particularly flexible. This might lead to the receiving end being less interactive than when using any of the other platforms.

What recommendations would you give to someone considering this product?

It enhances communication in real-time messaging and expedites access to video calls that make our brainstorming perfect. That very thing is that having all information in one place saves time while switching from one application to another and helps to concentrate on ideas and make decisions. I like that all the communication within Zoho Cliq is compiled in one place. The interface is quite simple, and the creation of channels for specific projects or working groups is the effective tool for organizing the work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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