Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Zoho Corporation

Zoho Cliq

Composite Score

8.8 /10

CX Score

9.1 /10

79 Reviews Write a Review

Claim Software

What is Zoho Cliq?

Zoho Cliq simplifies your team communication with organized conversations, information that's easy to find and by connecting to the tools you love.

Analyst Research

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Zoho Cliq won the following awards in the Unified Communications as a Service category

Filter By

2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Product Impact
Conflict Resolution

Latest Award, 2026

2026 Data Quadrant Champion

2026

2 Top Rated Capabilities

7 Top Rated Features

2026

Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

1% Negative

3% Neutral

96% Positive

Pros

Includes Product Enhancements
Performance Enhancing
Unique Features
Altruistic

Feature Ratings

Average 82

Cloud-Based Voice

CRM CSM Integration

AI-Powered Meeting Assistance

Voice Recognition

Mobility

Communications

Web & Desktop Conferencing

Continuous UCC

Centralized Management Portal

Analytics Reporting

Presence IM

Vendor Capability Ratings

Average 81

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.8

View Zoho Cliq in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.8

View Zoho Cliq in this category (opens in a new tab)

Zoho Cliq Reviews

Maria D.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Good system

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

I love how everything is streamlined and connected. i can use the entire interface with many features. i love calendar integration

What do you dislike most about this product?

inexpensive

What recommendations would you give to someone considering this product?

Implementation and configuration within Admin console is very ease.

Pros

Enables Productivity
Inspires Innovation
Over Delivered
Continually Improving Product

Gertrude U.

Role: Information Technology
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Cool product, definitely worth using

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

Its ability to provides a comprehensive suite of collaboration and productivity for businesses.

What is your favorite aspect of this product?

It's automated workflow and real-time messaging features

What do you dislike most about this product?

Difficulty with managing communication thread, as threads can become cluttered and difficult to follow, making it challenging to track conversations and decisions.

What recommendations would you give to someone considering this product?

Assess your team's size and structure, and also ensure it integrates well with other tools.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Martin JJ M.

Role: Vendor Management
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

The 2024 Communication Right Choice

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

All(teams,clients and management)have zero discrimination on accessing real-time information and updates,making direct contribution and information/messages goes down without being edited.

What is your favorite aspect of this product?

Simplicity of leads harvesting after successful webinars,undisputed audio and high-definition videos.

What do you dislike most about this product?

Nothing I can count as a downside on this application.

What recommendations would you give to someone considering this product?

To have successful communication and high productive webinars this is the right tool

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Zoho Cliq

What is Zoho Cliq?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

Zoho Cliq Ratings

91 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Cliq?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud-Based Voice Core voice calling functionality delivered over IP networks, replacing traditional PBX systems. Includes call routing, call transfe, voicemail, and call forward

CRM CSM Integration The solution integrates with customer relationship management or customer service management platforms.

AI-Powered Meeting Assistance Automatic transcription, translation, summarization, and real-time note-taking powered by AI/ML.

Voice Recognition The ability of a machine or program to receive and interpret dictation or understand spoken commands.

Mobility Integrating the mobile users' voice and real-time communications services with core enterprise communications lets them do their jobs regardless of location.

Communications Includes communication portals, secure messaging, and automated alerts.

Web & Desktop Conferencing Multi-party screen sharing, and peer-to-peer or multi-party video conferencing from any location.

Continuous UCC Interface which enables a space for custom grouped/channeled free-form team communication.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Analytics Reporting Monitoring and reporting tool which delivers a complete view of Unified Communications usage and associated costs.

Presence IM Knowing the availability of users.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Zoho Cliq Reviews

Maria D.

Good system

Likeliness to Recommend

Pros

Gertrude U.

Cool product, definitely worth using

Likeliness to Recommend

Pros

Martin JJ M.

The 2024 Communication Right Choice

Likeliness to Recommend

Pros

Most Popular Zoho Cliq Comparisons

Microsoft Teams

Zoom Workplace

Cisco Webex

Google Workspace

Avaya Cloud Office

RingEX

Feature Ratings

Cloud-Based Voice

CRM CSM Integration

AI-Powered Meeting Assistance

Voice Recognition

Mobility

Communications

Web & Desktop Conferencing

Continuous UCC

Centralized Management Portal

Analytics Reporting

Presence IM

Vendor Capability Ratings

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training