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Zoho Bookings

9.2 / 10
Category

What is Zoho Bookings?

Zoho Bookings is a dedicated scheduler that doubles as a website-compatible booking page. That means your customers can sign up for discovery calls with you at any time and they can access your booking page from their mobile devices.

Company Details


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Awards & Recognition

Zoho Bookings won the following awards in the Appointment Scheduling category

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Zoho Bookings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Bookings.

92 Likeliness to Recommend

Down 1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Bookings?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Analytics and Reporting

92

3rd Party Integration

92

Automated Notifications

89

Calendar Integration

89

Payment Processing

89

Customizable Branding

89

Availability Preferences

88

Scheduling Link Creation

88

Mobile

86

Real-Time Calendar View

86

Vendor Capability Ratings

Average 87

Ease of Implementation

91

Business Value Created

90

Quality of Features

89

Product Strategy and Rate of Improvement

88

Ease of Customization

88

Usability and Intuitiveness

87

Ease of IT Administration

87

Ease of Data Integration

87

Breadth of Features

86

Vendor Support

85

Availability and Quality of Training

83

Zoho Bookings Reviews

Rwanny R.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Smart Appointment Tool

Likeliness to Recommend

8 / 10

What differentiates Zoho Bookings from other similar products?

Zoho Bookings has the integration with calendars.

What is your favorite aspect of this product?

Zoho Bookings has a shared communication link.

What do you dislike most about this product?

Zoho Bookings has a suitable procedure food setting appointment

What recommendations would you give to someone considering this product?

Zoho Bookings is the credible project scheduling tool

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Danny R.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Substantial Appointment Approach

Likeliness to Recommend

9 / 10

What differentiates Zoho Bookings from other similar products?

Zoho Bookings ensure there is the shared communications link.

What is your favorite aspect of this product?

Zoho Bookings brings quality integration with calendars.

What do you dislike most about this product?

Zoho Bookings provides Straightforward communications structures

What recommendations would you give to someone considering this product?

Zoho Bookings delivers quality benefits through accurate appointment

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Caring

Christian H.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Amazing tool for scheduling organizational work.

Likeliness to Recommend

10 / 10

What differentiates Zoho Bookings from other similar products?

We are able to set up appointments online using its website or the bookable page that is customized. It is simple to arrange meetings with overseas clients thanks to the automatic translating and local time conversion. Utilize intake forms to obtain more information from clients. Present both free and paid meetings. Select a down payment or partial payment to deter cancellations.

What is your favorite aspect of this product?

Additionally, it interfaces with Zoho Meeting for virtual meetings, Zoho CRM for managing leads, and Zapier for connecting to existing apps. When meetings are booked, canceled, or rescheduled, Zoho Bookings helps us send out emails to keep everyone updated. It sends numerous reminders in an effort to lower no-shows. Additionally, your browser, tablet, iOS, and Android apps all receive real-time updates.

What do you dislike most about this product?

There is no feature that caps the number of bookings per client per week/month. SMS is not a built-in capability and needs to be integrated through outside software, adding to the overall operational costs. We made the decision to change locations and platforms as a result of these brief gaps. Pricing might have been less expensive than it is now.

What recommendations would you give to someone considering this product?

We struggle to schedule meetings with businesses that are located all over the world in various time zones, with individuals still at work and still working remotely. You can then provide a link, and individuals can then reserve a time that works for them. For unforeseen or anticipated scheduling changes, it is simple to adjust and personalize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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