Zoho Analytics Logo Award Winner Product Badge
Zoho Analytics Logo Award Winner Product Badge
Zoho Corporation

Zoho Analytics

Composite Score
8.8 /10
CX Score
9.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

2% Negative
7% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Transparent
  • Efficient Service
  • Generous Negotitation

Feature Ratings

Average 83

Dashboard

86

Predictive Sales Forecasting

85

Pipeline Planning

85

Collaboration

83

Territory Analytics and Management

83

Visual Pipeline Monitoring

83

Intelligent Alerts and Notifications

83

Data Ingestion and Interoperability

81

Predictive Time-Series Reporting & Analytics

81

Scenario Analysis

80

Artificial Intelligence-Based Insights

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Breadth of Features

81

Ease of Data Integration

81

Ease of Customization

81

Quality of Features

81

Vendor Support

79

Usability and Intuitiveness

79

Availability and Quality of Training

79

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Zoho Analytics Reviews

Anshu p.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Analyze Tools For Analyzing Business Data

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Integration with other Zoho products including Zoho CRM, Zoho Books and Zoho Campaigns is easy.

What is your favorite aspect of this product?

Blending the data from multiple sources and creating the custom models to fit the specific needs of users.

What do you dislike most about this product?

The pricing model is complex for beginners.

What recommendations would you give to someone considering this product?

Review everything as per your need before making a purchase.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rajesh K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Turning Business Data Into Clear Insights

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

The differentiating factor is the flexibility of dashboard creation and visualization. Different teams have different priorities when analyzing customer data. And I also value the platform's self-service analytics capabilities. Traditional bussiness intelligence tools often require users to depend heavily on data analysts or technical teams to create reports.

What is your favorite aspect of this product?

The feature I value is the automation of reporting processes. Manually collecting and preparing reports can consume a significant amount of time, especially when data comes from multiple sources. And I also appreciate the flexibility of its reporting and visualization features. Different teams need different insights, and Zoho Analytics allows users to create customized dashboards based on their specific goals.

What do you dislike most about this product?

The area that could be improved is the user interface experience. Zoho Analytics provides many powerful tools and features, but the overall interface can sometimes feel less modern and intuitive compared to some newer analytics platforms. And I also believe the reporting performance could become challenging when working with very large and complex datasets.

What recommendations would you give to someone considering this product?

The important recommendation is to focus on actionable insights rather than simply creating more reports. Many organizations collect large amounts of data but struggle to convert that information into meaningful actions. And I would also recommend taking advantage of automation features to reduce manual reporting efforts. Scheduled reports, automated dashboards, and data refresh capabilities can help teams maintain consistent visibility into important metrics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Respectful

Uttam C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Smart Platform for Business Insights

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

For my role as Sales Specialist, the key differentiator is Zoho Analytics’ ability to combine powerful business intelligence with ease of use and affordability. Compared with other similar solutions, I find that it lets me quickly connect multiple data sources and build clear dashboards with minimal effort, while still offering advanced analytics and AI insights that help me track pipeline performance and make faster decisions based on data.

What is your favorite aspect of this product?

What I like most about this product is how easily it allows me to turn raw sales and CRM data into clear, interactive dashboards. The platform makes it simple to track key metrics like pipeline performance, conversion rates, and revenue trends in one place, which helps me stay on top of daily sales activities and make quicker decisions based on data.

What do you dislike most about this product?

One area where I think this product could improve is its learning curve for advanced features like complex data modeling and custom reporting. While the basic dashboard creation is quite straightforward, it can take some time to fully understand and utilize the more advanced capabilities. A more guided experience or simplified setup for advanced analytics would make it even more efficient for day-to-day sales users.

What recommendations would you give to someone considering this product?

Based on my experience, I would recommend Zoho Analytics to sales and business teams that need a economical yet powerful solution for tracking performance and generating insights from multiple data sources. It is especially useful for organizations looking to improve reporting, monitor KPIs, and make faster decisions based on data without relying heavily on technical support. Overall, it is a strong choice for teams that want scalable analytics with good ease of use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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