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Zabbix Logo Award Winner Product Badge
Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
4% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Fair
  • Generous Negotitation
  • Performance Enhancing

Feature Ratings

Average 82

Network Performance Management

85

Traffic Monitoring

83

Network Mapping

82

Operational Dashboard

82

Network Environment Monitoring

82

Network Reporting

81

Network Quality of Service

80

Network Compliance Management

80

Network Configuration Management

80

Network Analytics

78

Vendor Capability Ratings

Average 79

Quality of Features

85

Business Value Created

85

Breadth of Features

81

Availability and Quality of Training

80

Ease of IT Administration

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Ease of Customization

77

Usability and Intuitiveness

75

Vendor Support

73

Zabbix Reviews

Akash S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Gets your job done

Likeliness to Recommend

8 /10

What differentiates Zabbix from other similar products?

Setting up graphs for devices is easy. Apart from that most products have the same features.

What is your favorite aspect of this product?

The dashboard feature and setting up thresholds are easy to setup up

What do you dislike most about this product?

The UI is not that great. The alert tuning gets tedious to handle. Need to be simplified.

What recommendations would you give to someone considering this product?

For starters and small infrastructure it is good.

Pros

  • Altruistic
  • Acts with Integrity
  • Appreciates Incumbent Status
  • Helps Innovate
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Features disappoint.

Likeliness to Recommend

3 /10

Pros

  • Generous Negotitation
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Audi G.

  • Role: Public Sector
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

excellent system

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

zabbix is an open source tool that allows you to do everything and has all the features you can imagine

What is your favorite aspect of this product?

what is opensource and how complete it is

What do you dislike most about this product?

The implementation is complicated for those who do not have knowledge, in my case, although I saw many videos on how to do it, the implementation was complicated for me, then in the institution we went to a provider to install the system

What recommendations would you give to someone considering this product?

totally recommended after it is well implemented there is no type of failure, it is a tool with many features and functionalities

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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