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Zabbix Logo Award Winner Product Badge
Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
4% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Fair
  • Generous Negotitation
  • Performance Enhancing

Feature Ratings

Average 82

Network Performance Management

85

Traffic Monitoring

83

Network Mapping

82

Operational Dashboard

82

Network Environment Monitoring

82

Network Reporting

81

Network Quality of Service

80

Network Compliance Management

80

Network Configuration Management

80

Network Analytics

78

Vendor Capability Ratings

Average 79

Quality of Features

85

Business Value Created

85

Breadth of Features

81

Availability and Quality of Training

80

Ease of IT Administration

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Ease of Customization

77

Usability and Intuitiveness

75

Vendor Support

73

Zabbix Reviews

Joao M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Very powerful, but takes some skill to implement!

Likeliness to Recommend

8 /10

What differentiates Zabbix from other similar products?

Its open source origin, makes it much easier to plan the next steps.

What is your favorite aspect of this product?

Its integrations possibilities. Grafana, Ansible, Power BI. We can connect with zabbix through many different channels.

What do you dislike most about this product?

The fact that there is no documentation regarding the relationships of the tables.

What recommendations would you give to someone considering this product?

Should definitely give it a go, but be prepared to have a team that has at least intermediate level of knowledge regarding zabbix.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Hasbi M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

It has the best user interface against its similar

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

It's fully free. there is no extra spending when using zabbix except for the infrastructure

What is your favorite aspect of this product?

Easy to install, easy to troubleshoot, easy to maintain

What do you dislike most about this product?

the monitoring template needs to be improved

What recommendations would you give to someone considering this product?

If you looking for the best open source monitoring tool, i can tell you, zabbix is what you are looking for

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Cons

  • Security Frustrates

Alejandro Enrique M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

detailed and customized monitoring

Likeliness to Recommend

8 /10

What differentiates Zabbix from other similar products?

There are several monitoring tools on the network and many of them are open source as Zabbix, however, the differences between this and other similar ones is that its free version offers a number of features that make it attractive for small organizations, and thanks to the contributions of the user community can solve any questions on implementation or use of the tool.

What is your favorite aspect of this product?

One of the favorable points of this tool and in which we agree with our work team in the organization is the ease of implementation and customization thanks to its GPL license, allows us to access the default templates and modify them as required for our network topology; the autodelivery function allows us to add new equipment connected to the network immediately including it in the monitoring.

What do you dislike most about this product?

It is clear that zabbix has a large monitoring capacity which can be expandable as needed, this also has disadvantageous points as it increases the hardware required for its proper use and therefore the associated costs. Now, thinking about the imminent migration of our services to the cloud (AWS) I would think that having an EC2 AWS service would increase operating costs considerably.

What recommendations would you give to someone considering this product?

Despite the simplicity of the implementation, previous knowledge is required to adapt this tool to the organizational needs, all this focused on the SLA to our customers and therefore the quality of service offered.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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