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Workplace from Meta Logo
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Workplace from Meta

Composite Score
8.1 /10
CX Score
8.4 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Saves Time
  • Efficient Service

Feature Ratings

Average 81

Video Conferencing

85

Instant Messaging

82

Screen Share

82

Audio Conferencing VoIP

81

Audio Conferencing Call in Bridge

80

Audio Controls

79

Keyboard Mouse Control

78

File Transfer

78

Facilitator Functions

77

Virtual Whiteboard

76

Application Share

76

Vendor Capability Ratings

Average 79

Quality of Features

83

Business Value Created

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Breadth of Features

79

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Customization

79

Usability and Intuitiveness

78

Availability and Quality of Training

77

Vendor Support

77

Workplace from Meta Reviews

Helen D.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A great business tool from Meta that connects

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace is good for connecting with your coworkers. You can easily make a group in which you can add a new post, image or videos to kick start the discussion.

What is your favorite aspect of this product?

Workplace by Meta is available for both desktop and mobile phone users. It has search abilities to find your old information. You can paste images on your posts and comments without saving them as a file. It allows you to have three levels of groups for your security which are ‘open’, ‘closed’ and ‘secret group’. Workplace chat can be set as do not disturb. You can easily share whatever you want.

What do you dislike most about this product?

Sometime notifications do not work or delayed. Workplace chat is not suitable for deleting the comments, sometimes the comment that you delete are not deleted. Watching videos took too much time. Video calling is not available. It wastes time by generating spam content.

What recommendations would you give to someone considering this product?

It is recommended if you want to stay connected to your coworkers remotely through a group. Also if you are using workplace you have no security concern as it is totally separate from Facebook and no one from workplace can see your Facebook profile. In spite of that, Meta doesn’t allow video calling so if you want video calling switch to another platform.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Muiruri G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Best Web Conferencing and Collaboration Features

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace By Meta offers best features note only for web conferencing but also business collaboration. The fact that it's resourceful and affordable makes it special.

What is your favorite aspect of this product?

I like the high quality video and audio. I like that despite Workplace By Meta being powerful and well equipped, it comes at a bargain. I like the collaboration features.

What do you dislike most about this product?

Everything about Workplace By Meta is positive as I have had no problems

What recommendations would you give to someone considering this product?

For professional web conferencing and collaboration, Workplace By Meta beats it's competitors. It's affordable and easy to use.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Respectful

Anna-Hill S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Super easy work place.

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Nothing engrosses me higher with the Workplace than groups. I really like the Group feature, because it alters me to hold fantastic work and non-work-related conversations with chosen co-employees in my organization. We’ve teams for projects, teams, departments and so on All of the above-written groups, merely add a sphere of potency to my day-to-day work activity.

What is your favorite aspect of this product?

It connects me everywhere my organization network and can forever encourage me with new teams and connections. It also has the most effective news feed and tutoring posts to explore all over and gain sensible knowledge. Workplace by Facebook is certainly the foremost probable app one should have at his workplace.

What do you dislike most about this product?

Workplace Chat isn’t reliable in terms of having the ability to delete a comment you sent. Typically it works, sometimes it doesn’t. Once viewing a workplace Live event once it’s over, the comments don’t forever show all of them and in order, even after you select that option.

What recommendations would you give to someone considering this product?

This is a good tool to urge up-to-date with the team in several markets and keep tuned. The best internal communication tool means a one-stop answer for all co-workers and their bosses.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Saves Time