What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Standard Templates
Management Interface
Social Media Integration
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Chiedza T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Wordpress is easy to use for everyone!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Many plugins and ease of use. Allows of levels to give it a try.
What is your favorite aspect of this product?
Integration of plugins
What do you dislike most about this product?
Security can be flimsy. Easily hackable.
What recommendations would you give to someone considering this product?
Take the plunge
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Saves Time
Cons
- Charges for Enhancements
John-Paul D.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2021
Fantastic!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Simple, easy and tons of plugins!
What is your favorite aspect of this product?
The plugin store!
What do you dislike most about this product?
Some things cost money, but that's fine.
What recommendations would you give to someone considering this product?
Find out what plugins you want before you install them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ausrine S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
Still the best!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
What really differentiates WordPress.com from other competitors is the fact that it's still the most affordable and easy-to-use website builder out there. It's a go-to for everyone looking for a reliable, flexible, and user-friendly solution that won't hurt your wallet.
What is your favorite aspect of this product?
The number of professional and stylish website themes available to choose from and the number of native integrations WordPress.com has, making it easy to integrate it with chatbots, storefronts, and billing services.
What do you dislike most about this product?
It's not completely a no-code solution thus if you want to customize and personalize your website, keep in mind that prior programming knowledge may be required.
What recommendations would you give to someone considering this product?
I would highly recommend giving WordPress.com a try and setting up a demo website to test out everything it has to offer!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity