What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Respectful
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Standard Templates
Management Interface
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Raul E.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
WordPress.com is unquestionably the most complete.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is unquestionably the most complete program to manage my data, clients and content on the web for free, there is no other program that offers us so many options to create an entire management and processes on the web that give our company greater strength. such as the creation of blogs in the cloud where we can archive our information and company content that helps us to be very organized in each corporate process of the company, on the other hand there is the possibility of having an open source for the creation of multiple websites where we can have an assertive contact with each of the company's employees.
What is your favorite aspect of this product?
This program is one of the most popular of its kind, this can obviously be due to the quality of its service and its functions, but also one of the biggest and best benefits that this program has is the good interaction it has with each of its its users to manipulate each of the functions and resources that this program has when creating the websites where the operation of my work will be exploited, on the other hand, another aspect that fascinates us about this program is all the tools that we can to acquire for free and without any problem, since there are programs on the market with fewer resources and with a really high price,
What do you dislike most about this product?
The truth is that we have very few problems with this program, we are happy with the service and the good experience we have had with the program for a long time, but it would not hurt if the program had new updates from time to time, since we have noticed that the program It can be left behind with its very basic and not very innovative functions, this may be the biggest aspect that differentiates it from other exclusive programs on the market.
What recommendations would you give to someone considering this product?
WordPress.com is a fast and complete way for companies with few resources, once this program is installed you can instantly enjoy the multiple functions that this program has to manage and organize our work on these websites, and the best thing is that the The program is not complex or unstable on the web, I recommend it for the security and resources that it offers us on the web for free.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lokesh D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
WordPress is a powerful and adaptable CMS
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I experimented with a few other website builders and CMSes before settling on WordPress. Several of these options were simpler to use, but none of them could compare to WordPress when it comes to robust features and adaptability. The alternatives were either more costly or offered less opportunities for personalization.
What is your favorite aspect of this product?
For a number of years, I have relied on WordPress because of its flexibility and robustness. The platform's many personalization features have allowed me to build distinctive and aesthetically pleasing websites without learning any coding. I also enjoy the accessibility of numerous plugins, which have made it simple for me to implement complex features on my websites.
What do you dislike most about this product?
WordPress is a powerful system, but it may be too much for new users to handle at first. Several of the more advanced capabilities need technical expertise, and the UI can be difficult to navigate. There is also the fact that the quality of some of the accessible plugins may be poor, which can cause both incompatibility and security issues.
What recommendations would you give to someone considering this product?
Anyone interested in building a robust and adaptable website should seriously consider using WordPress. While there is a slight learning curve, the platform's adaptability and usefulness are second to none. WordPress, with the correct plugins and customisation, can be used to develop anything from a basic blog to a sophisticated online store. However, WordPress can be complicated, so novices may wish to start with a simpler platform.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jonathan S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Easy-to-use website builder.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress stands out from other website builders with its open-source, flexible platform that allows users to customize their site design and functionality in virtually unlimited ways. Additionally, WordPress has a massive community of developers and users who contribute to its ongoing development and support.
What is your favorite aspect of this product?
Additionally, WordPress has a massive community of users and developers who contribute to its ongoing development and support, making it a reliable choice for creating and maintaining a website.
What do you dislike most about this product?
There is a steep learning curve and it can be tough to understand plugins that are optimal for your site when starting out
What recommendations would you give to someone considering this product?
To get the most out of WordPress, I recommend starting with a clear vision for your website's design and functionality, and taking advantage of its wide range of customizable templates and plugins. Additionally, I recommend regularly updating your site to ensure security and performance, and engaging with the WordPress community to learn new tips and tricks. Finally, you may want a 3rd party to be contracted for the work in order to ensure reliability and performance optimal at the start.
Pros
- Caring
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.