Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Elizabeth K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

The preferred tool for our online meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Virtual conferences are the main use for this service. Workers are encouraged to telecommute during the COVID outbreak. However, business must carry on regardless of the expense. In addition, we still have a requirement for mutual knowledge and data transfer. We do this with Webex Meetings.

What is your favorite aspect of this product?

Webex Meetings simplifies the process of setting up, attending, and recording meetings with its user-friendly interface. No matter how familiar or unfamiliar you are with Cisco products, the intuitive design of Webex Meetings will make using the app a breeze. The same platform allows you to get on a call, participate in a stand-up, or immediately find a message you wrote two months ago.

What do you dislike most about this product?

This service is more expensive than similar ones offered by other businesses. Several reviewers have complained that the software's menus and interface are difficult to use. The process of migrating from older Webex systems to this cloud-based version is time-consuming and complicated.

What recommendations would you give to someone considering this product?

There should never be a Webex conference without high-quality bi-directional video (when both the presenter and the audience members have their cameras on). Presenters can gauge audience interest and share their own feelings through eye contact. Despite Webex Meetings' emphasis on video conferencing, users seldom take advantage of this feature.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Saves Time

Faz T.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Review of online meeting platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Its easy to search users in the Webex as the name same as provided by organization. Also, you don't need an account to join a meeting

What is your favorite aspect of this product?

Its convenience of operating from mobile as well as desktop makes it best cross-platform platform. You can join meeting from any device.

What do you dislike most about this product?

You cannot view multiple shared screens at the same time.

What recommendations would you give to someone considering this product?

A good option for individual as well as business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shailja S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Its quality and easy access

What is your favorite aspect of this product?

Video quality

What do you dislike most about this product?

It creats issue while connecting

What recommendations would you give to someone considering this product?

great product go ahead and use it

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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