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Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.2 /10

1411 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative

4% Neutral

94% Positive

Pros

Fair
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Jimena G.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Secure collaboration tool to improve teamwork

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

This desktop tool is for secure collaboration on the web that works successfully with devices and various applications that allow the improvement, performance and efficiency of any teamwork of each of the workers, allowing them to see their upcoming meetings and easily access us meetings and connect securely to your video device

What is your favorite aspect of this product?

I really like this easy-to-use, comfortable and secure collaboration tool in the cloud that works successfully with the devices and their various applications, in order to improve each worker in their work while doing it as a team, with a maximum of simple use, clear audio, high definition video and with maximum security

What do you dislike most about this product?

I do not dislike this tool since it has many applications to improve the teamwork of each worker in a successful way, meeting less and doing more, I really do not dislike this excellent tool at all

What recommendations would you give to someone considering this product?

I recommend this excellent secure communication tool for its various functions, with the best meeting experience, designed for teams of any size with attractive, intelligent and inclusive video conferences, achieving greater productivity in an intelligent way that will help to do more with fewer meetings and showing applications to improve the teamwork of each of the workers

Pros

Performance Enhancing
Trustworthy
Unique Features
Inspires Innovation

Kelsi T.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Facilitates simple and rapid virtual communication

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

WebEx's one-time password generator is its best feature for conducting secure, external interviews with candidates. The video and audio quality of team meetings are top-notch with no delays.

What is your favorite aspect of this product?

With WebEx Meetings, a professional-grade app, you can start a meeting with anyone, anywhere, and use all of the app's conferencing features—including noise reduction, HD video and audio, and file sharing.

What do you dislike most about this product?

Calls can occasionally be lost, and Windows hiccups exist, but these issues are usually resolved after installing the latest Updates automatically and WebEx upgrades. The IOS app occasionally freezes and needs to be improved.

What recommendations would you give to someone considering this product?

Since it works on a wide variety of platforms, I can set up a feature-rich collaboration conference with anyone, no matter where they are located or what kind of device they use. Having more people participate from different backgrounds in my meetings and projects is made possible by using Webex Meetings.

Pros

Efficient Service
Inspires Innovation
Saves Time
Transparent

Blake L.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

great collaboration tool.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Screen and desktop sharing. Great collaboration tool. File sharing is enabled.

What is your favorite aspect of this product?

Ease of access over a browser. Ease of communication Audio and video conferencing.

What do you dislike most about this product?

Complex configurations.

What recommendations would you give to someone considering this product?

Great tool for online video conferencing and collaboration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Jimena G.

Secure collaboration tool to improve teamwork

Likeliness to Recommend

Pros

Kelsi T.

Facilitates simple and rapid virtual communication

Likeliness to Recommend

Pros

Blake L.

great collaboration tool.

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization