What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
Instant Messaging
File Transfer
Application Share
Virtual Whiteboard
Keyboard Mouse Control
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Gaurav B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2026
Helps conversations happen naturally
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
What stood out to me was that Webex felt familiar even when I had not used it for a while. Some tools seem to change their layout every time I come back to them, but with Webex I could usually jump into a meeting and find what I needed without relearning anything. That consistency made it easier to focus on the meeting itself rather than figuring out the software.
What is your favorite aspect of this product?
My favorite aspect is that it makes distance feel less noticeable. I have been in meetings where people were joining from different cities and time zones, but after a few minutes it felt like everyone was sitting in the same room having a normal discussion. When a meeting tool can fade into the background and let the conversation take center stage, that is usually a sign that it is doing its job well.
What do you dislike most about this product?
One thing I don’t like is that after using it for a long time, many meetings can start to blend together. I have occasionally found myself trying to remember which discussion happened in which meeting because I attend so many throughout the week. That is not entirely the products fault, but I sometimes wish it were easier to reconnect with the context of past conversations without having to dig around for it.
What recommendations would you give to someone considering this product?
My recommendation would be to pay attention to meeting habits, not just the software itself. In my experience, the best results came when teams agreed on simple practices like joining on time, using cameras when appropriate, and sharing agendas beforehand. Webex can support productive meetings, but the overall experience improves a lot when the people using it have good meeting habits as well.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Amit G.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2026
Reliable for everyday meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex was how dependable it felt during important meetings. I’ve used other meeting tools where I worried about connection issues or participants struggling to join, but with Webex, meetings generally started and ran without much attention. That reliability made a bigger difference than I expected because it allowed everyone to focus on the discussion rather than the technology behind it.
What is your favorite aspect of this product?
My favorite aspect is that I rarely have to think about the platform itself once a meeting starts. When a tool fades into the background and lets people focus on the conversation, I consider that a good experience. With Webex, I have generally been able to join meetings, share information, and participate without dealing with many distractions, which makes remote collaboration feel much more natural.
What do you dislike most about this product?
One thing I didn’t particularly like was that I sometimes felt there were more options and settings available than I actually needed for a routine meeting. Most of the time I just wanted to join quickly and get started, so navigating through extra features occasionally felt a bit overwhelming, especially for less frequent users.
What recommendations would you give to someone considering this product?
My recommendation would be to use it for a few weeks before deciding which features are truly useful to your team. When I first started using it, I focused only on joining meetings, but over time I discovered a few capabilities that fit naturally into the way we worked. Letting usage patterns develop first helped avoid unnecessary complexity and made adoption much smoother.
Pros
- Helps Innovate
- Altruistic
- Acts with Integrity
- Client's Interest First
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Machinery
- Involvement: IT Leader or Manager
Submitted Apr 2026
Webex has grown with our organization
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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