Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

84

Screen Share

83

Facilitator Functions

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

File Transfer

82

Application Share

81

Virtual Whiteboard

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

82

Ease of IT Administration

81

Quality of Features

81

Breadth of Features

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Asheesh B.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2026

Easy and reliable for online classes and team disc

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

I have been using Webex Meetings for about one year as a student. I mainly used it for online classes, project discussions, and meetings with classmates. I found it easy to join meetings, and the screen sharing feature made presentations and collaboration much smoother. Overall, it provided a reliable experience for my academic work.

What is your favorite aspect of this product?

My favorite part is how simple it is to join a meeting and start collaborating. The audio quality is generally clear, screen sharing works well for presentations, and the interface is easy to understand even for someone who is using it for the first time.

What do you dislike most about this product?

Sometimes the application can take a little longer to start, and on a weak internet connection the video quality may not be as smooth. It also took me some time to learn where a few settings were located when I first started using it.

What recommendations would you give to someone considering this product?

If you need a platform for online classes, project meetings, or professional discussions, Webex Meetings is a good option. I recommend exploring the basic features like screen sharing, chat, and meeting controls first, as they make collaboration much easier during regular use.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Mujahid A.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2026

Reliable Meetings for Team Collaboration

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings stands out because of its reliability, security, and consistent meeting quality. In my experience, audio and video performance remain stable even during larger meetings. The platform is easy to use, integrates well with other business tools, and provides collaboration features that help teams stay productive without requiring much setup or training

What is your favorite aspect of this product?

My favorite aspect is the overall meeting experience. Joining meetings is simple, screen sharing works smoothly, and the audio quality is generally very good. I also like that the platform remains dependable during important discussions, which helps reduce interruptions and keeps meetings focused. The recording and collaboration features are also useful for teams working remotely.

What do you dislike most about this product?

There is not much to dislike, but the interface can occasionally feel a bit complex when looking for advanced settings or less commonly used features. Some menus require extra clicks to find what you need. While this has not affected my work significantly, a more streamlined and modern user experience would make navigation easier.

What recommendations would you give to someone considering this product?

I would recommend Webex Meetings to organizations looking for a reliable and secure meeting platform. It works well for daily team meetings, client discussions, and larger virtual events. Take some time to explore the available features and integrations, as doing so can help you get more value from the platform and improve collaboration across teams

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Sushil S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2026

Reliable Enterprise Tool for Professional Meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Strong focus on enterprise-grade security and compliance, making it a preferred choice for regulated industries and large organizations. Highly stable performance for large-scale meetings and webinars, even with complex setups and many participants. Built-in collaboration tools such as whiteboarding, polling, and Q&A tailored for enterprise meetings. Consistent emphasis on security features like end-to-end encryption and secure meeting controls. Advanced administrative controls that give IT teams fine-grained control over users, meetings, and data policies. Deep integration with Cisco ecosystem tools and enterprise IT infrastructure.

What is your favorite aspect of this product?

High level of security and compliance features, which makes it suitable for sensitive business discussions. Consistent audio and video quality that holds up well in professional environments. Integration with enterprise systems and Cisco infrastructure for organizations already in that ecosystem. Designed in a way that supports organized, business-focused communication rather than informal chatting. The strong reliability and stability during large enterprise meetings, even with many participants. Advanced meeting controls that give hosts and administrators better oversight and structure.

What do you dislike most about this product?

The interface can feel outdated and less intuitive compared to newer video conferencing tools. Collaboration tools are solid but not as fluid or modern as some newer platforms. Setup and configuration can feel complex for smaller teams or first-time users.

What recommendations would you give to someone considering this product?

Evaluate whether you need its advanced admin controls and structured meeting features, or if a simpler tool would be sufficient. Consider it mainly if your organization is enterprise-focused or has strong security and compliance requirements. Pair it with other productivity tools if your workflow requires more flexible task or project management features. Regularly review settings and permissions to maintain security and meeting control standards. Start with internal meetings first to get familiar with the interface before hosting large external webinars.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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